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eBay Powersellers since 2001!!
We manufacture custom rugs/carpet & we also are always on the search for upscale designer items for your home or office. For the past 5 years we have been selling awesome glass sinks in beautiful colors! Guaranteed not to crack or scratch! Check them out at our eBay store, Designer Custom Rugs and More
Our Mission Statement:
It is our sincere desire to provide our customers with quality custom rugs along with super customer service. We know our customers value quality & enjoy making their home beautiful with custom decor. We want your experience at Designer Custom Rug's & More/Creative Carpet Design to be a great 5 star experiance!
Designer Custom Rugs & More/Creative Carpet Design is deeply committed to give each and every customer a “5 Star” experience!
EBay’s Detailed Seller Ratings (DSR)  gives buyers the chance to really rate the experience they receive when they “click” into our store. Buyers rate us on four different platforms about their experience in our store. We would love to receive a 5 from all of our buyers! If you feel you can not leave us a 5 please contact us right away so that we may have the chance to correct our mistakes and help to improve our service for all of the buyers on EBay that shop with us!! You can contact us by emailing darlene@creativecarpetdesign.com we answer all emails within a couple of hours!!
What is the “5 Star” experience??
Item as Described: It means that we will describe to you the item that you are purchasing. The product and size of the item, colors, etc. are listed in each and every listing. A picture of the item is also included in every listing. Each picture and listing is original, taken and written by us.
Is our description accurate enough to earn 5 Stars? If not, please let us know!! Email: darlene@creativecarpetdesign.com
Communication: We strive to answer all questions within a couple hours. Did we answer your questions in a timely manner? Did you receive a professional and accurate answer to your questions? Did you receive a shipping notification that included the tracking number??
Was our communication outstanding, fast and accurate enough to earn 5 Stars?? If not, please let us know!! Email: darlene@creativecarpetdesign.com
Shipping Time: We strive to ship within 1-2 business days after receiving the order so that you can begin to enjoy your purchases right away! However since we make the rugs ourselves in our studio on a per order basis there may be times when we get backed up with orders. If this is the case we will email you to let you know of any delay. If the delay is a problem you are always welcome to have us cancel the order, at which time we would refund you any monies paid. All items are packed securely in brand new 4 mil heavy duty plastic sheating with boxed ends to ensure a safe trip thru the UPS system. Please keep in mind that delivery time of course depends on UPS, but we do our best to get the packages to them right away!!! If you need faster shipping than UPS ground, we are willing to work with you.
Is our shipping time fast enough on a custom made to order item to earn 5 stars?? If not, please tell us why! Email: darlene@creativecarpetdesign.com
Shipping & Handling Charges: Our shipping charges are set by UPS not by us. We as buyers on eBay ourselves do not like to overpay for s/h therefore we do not profit from our s/h. Our moto is "Treat others how we would want to be treated!" If you purchase more than 1 rug at a time from us if we are able to combine them we certainly will & give you a reduced s/h rate. Every rug you purchase from us is Insured at no extra cost to our buyers!
Are our shipping rates in correlation with UPS' rates and fair enough to earn 5 Stars? If not then please let us know!!! Email: darlene@creativecarpetdesign.com
Please email us at darlene@creativecarpetdesign.com with any questions or comments about our service!
**I am also an eBay Education Specialist
Please bid carefully as all sales are Final!
**We do not ship to APO's or FPO's, or PO Boxes
Thank you & May God Bless You!
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