DESIGNER TEEZ
Designer Teez Co.
18402 Avon Ct.
Eden
Prairie, MN 55346
Toll Free - 1-877-700-TEEZ (8339)
We specialize in screen printed t-shirts and are located in
Eden Prairie, MN. All of our products are name brand tees and are
described in detail in the individual listings. All products are shipped
within 1-3 business days of receiving payment (90% of all t-shirt orders are
shipped within 1 business day). If you have any questions about our
company or our integrity, please read our feedback page. We offer 100%
guarantee on all products. If you are not completely satisfied, please
return your product for a full refund (minus shipping and handling) or we will
also replace it if you wish.
Below we have listed a number of frequently asked questions about
our service. Please read these before emailing us as most questions are
answered here.
Thank you very much for viewing our products. We hope
that you come back again soon as we are adding new products every
week.
FAQ - Frequently Asked
Questions
What is the
size of the t-shirt in the listing?
If it is from
our store, the t-shirt size will be listed at the end of the title of the
product (example: Game Over Marriage Wedding Funny
T-shirt Mens LARGE)
If it is an auction (where you bid on the
t-shirt), you pick the size of the t-shirt. You can either contact us
through the item's auction page or you can go to: http://www.designerteez.com/size_please and fill out our form. PLEASE NOTE: If we do not receive your size, we
will send you an email. If you do not get us your t-shirt size, your
shipment will be delayed.
How long
will it take to get my t-shirt?
We ship all of our
items within 1-3 business days of receiving your order. However, 90% of
our products are shipped within 1 business day. If you t-shirt is not
going to be shipped out within this time frame, we will email you. If you
take a look at our feedback, you will see that most customers say that they
received their products very fast. Please do not email us to get it
shipped sooner because of a holiday, birthday, etc. We do our best to get
all orders shipped as fast as we can.
Do you combine shipping?
Yes we
do. For this to happen, you need to commit to buy the items and then we
will send you an updated shipping invoice. This will have your new
shipping amount with the discount. We usually will do this within 24
hours. If you cannot wait for an updated invoice and decide to just pay
the amount shown, please know that we will refund your overpaid shipping amount
to your PayPal account or credit card within 48 hours of the time that the item
is shipped.
I overpaid for my
shipping, do I get a refund?
Absolutely. If
you overpaid for your shipping please know that we will refund your
overpaid shipping amount to your PayPal account or credit card within 48 hours
of the time that the item is shipped.
I have not received my tracking
number.
Please log into your ebay account and click
go to the item's page. Click on View Order Details and you will see the
shipping information. Also, you can log into your PayPal account and click
on the transaction and you will see the items information (and tracking
number). If you did not receive an email with your tracking number it is
because PayPal probably does not have your current email address. Please
make sure that PayPal has your correct and current email
address.
I have not received my
t-shirt yet and I have allowed adequate shipping
time.
Please log into your Ebay account and click on
my messages. It could be that we have not received your t-shirt size (and
you will see emails from us in there). If you did not receive any emails
from us at your current email address, it is probably because Ebay does not have
your correct and current email address. If you do not see any emails
from us, please go to the item and click on View Order Details and then see if
there is a tracking number next to your order. If there is, please click
on this tracking number and you can see where your item is.
Also,
please make sure that the ship to address is correct. We ship to the
address that was sent with your payment. If this address is incorrect, we
will not ship another t-shirt until we receive the t-shirt back (this can
sometimes take the Postal Service up to 3 weeks to get the package back to
us). If you address is not correct, please contact us right away and we
will make sure that we work something out to get your purchase to you or offer a
refund.
If none of this helps you find it then please Contact
Us.
Can I get my item shipped
faster?
PLEASE NOTE: Once your item is shipped, it
is out of our hands. We DO NOT guarantee that your item is received in the
shipping guidelines below. They are only guidelines provided by the United
States Postal Service and are not guarantees. These shipping times may
take longer than posted (especially around the holidays). The only thing
that we guarantee is that your order will ship in the 1-3 days that we require
to process your order.
We offer 3 options for domestic shipping in
the United States: USPS First Class (3-5 days shipping time once your order is
shipped), USPS Priority Shipping (2-3 says shipping time once your order is
shipped), and USPS Express Mail (1 business day - to most US addresses -
shipping time once your order is shipped). If these 3 options are
not showing up, please contact us and we will send you an updated invoice with
these options. We do not ship UPS or Fed/Ex at this time.
For International Orders we only offer 1 option: USPS Priority
International Shipping (7-10 business days shipping time once item is
shipped). We do not ship UPS or Fed/Ex at this
time.
What are the measurements of the
t-shirts?
In each listing that we have, there is a
measurement chart listed. These measurements are provided by the
manufacturer of the t-shirts and are not changed by us at all. Please
click on the item in question and you will see the measurement chart in the
listing.
My T-shirt is the wrong size
- can I exchange it?
Absolutley. Please
contact us to let us know that you would like to do so. We will ask that
you return the item to the following address and that the item is unwashed,
unworn (except for trying it on of course) and deodorant free. We will ask
you to let us know what size you would like so that we can have it ready to ship
once we receive your other t-shirt back. Please CONTACT US first and then
return the items to:
Designer Teez Co.
Attn: Returns
18402 Avon
Ct.
Eden Prairie, MN 55346
We will ship your new item once your
original purchase is received back to us.
What is your return policy /
guarantee?
We
guarantee our items 100%. If you
are unhappy for any reason, please contact us and we will either exchange your
item or refund your purchase 100%.
If your question
is not answered here then please Contact Us. We appreciate you checking
out or page and hope to earn your business
soon.
View this member's Reviews & Guides.
View this member's My World page.
To create your own About Me page, click here.
|
)
