Why choose Divergent4?

Divergent4s are masters of the gaming world. From computers, to XBOX 360s, to the Super Nintendo, we've got it all. We have purchased every gaming system and kept only those that could keep our interest. We are a mixture of die-hard gamers, computer nerds, successful entrepreneurs, future engineers, and randomly enough, soon-to-be doctors.

To be honest, there is nothing absolutely unique in what we sell. We sell anything related to electronics, mostly video games, accessories and occasionally systems. Occasionally our off and on art team will join our ranks and design unique system covers or custom-designed controllers. But, aside from that, most of our products are products that we are confident in selling because we know everything about them and have had plenty of experience with them.

Aside from experience and confidence, what we bring to the table is a unique way of providing service. In the digital age, many have relied on computers to help them run their own business. In doing so, businesses have often left the customer feeling as though they've dealt with robots, not human beings. Despite how much our computer analyst would love to build automatic templates and mass email all of our customers, our behavioral health technician has opened our eyes to one-on-one customer service.

So we decided to do what strong selling eBay companies can not: provide true, honest, unique customer service.

We ship our packages honestly; fair prices are important to you and to us. And, in addition to our fair shipping policy, we ship undeniably fast. 99.9% of all packages ship the same day as payment is received or the next business day if it's too late to drop your package off at USPS. We want the shipping experience to be cost effective and quick; this is why we've made our shipping policy as fair as we can think to make it.

Divergent4 values each customer. We won't lie, without all the fancy gear that power seller companies have, we do get swamped with orders. Automated responses, feedback, emails and shipment would make our life easier but, we've opted for a type of service that is more honest and more true.

You should choose Divergent4 because we provide the best customer service that we possibly can. We provide constant communication throughout the transaction. Our sales team picks you up from square one. We walk you through the payment process and provide payment confirmation as a courtesy to you. But our service doesn't stop once we receive payment; no, not at all. From the time you receive payment confirmation, our shipping team will be reviewing your order and double checking your shipping address. We would hate to have your item returned because you forgot to update your shipping address after you moved... Once our shipping team has everything set up, they ship out the same day or the next business day after cleared payment. Each package is labeled correctly and neatly, with tape to ensure that the package is not tampered with. Once the item is shipped, our shipping team does not stop there. No, in fact, our shipping team will check on your shipments periodically and advise you of any delays that USPS reports back to us. Our shipping team will communicate with you until you receive your package at which point our Divergent4 customer service team will sweep in to check on the transaction. D4 customer service ensures that the transaction went well and provides closure. All three teams work together to make sure your transaction was as perfect as it could get. This is a system where our teams consist of human beings, not an individual sending pre-made messages every now and then.

We are here for you. So if there's anything you need, simply send us a message and we'll get back to you as soon as possible.

We realize every buyer must be informed about their seller so, we've provided a little more information about ourselves. We've been with Paypal and eBay for a little over 3 years, which indicates a healthy financial relationship and excellent business practices. We've had numerous transactions with other verified and established buyers and will continue to maintain our verified status so that our buyers feel a little more confident in who they're dealing with. Trust is hard to find online, especially since you don't know exactly who your seller is. Find comfort in our badge from Paypal.

About caitlinluera@divergent4.com: To protect your security, PayPal offers information on the status of this member. Seller Reputation: (40) Verified Buyers Account Status:  Verified  Account Type:  US Premier  Account Creation Date:  May 8, 2006  PayPal Member For:  2 years 11 months 20 days Member accepts all payments Seller Reputation The Seller Reputation Number measures how many Verified PayPal members have paid that seller. New transactions are added 30 days after they occur, to ensure that the Reputation Number reflects successful exchanges. Account Status U.S. Users are considered "Verified" if they have confirmed the bank account they have added to their PayPal account.Verification is a positive signal to the Community that a user has complied with Community security measures. Account Type Accounts can be Personal, Premier, or Business. Active sellers are required to have a Premier or Business account. Please note that this information is not an endorsement or guarantee but a summary of a member's status with PayPal provided to help the Community evaluate the other members with whom they transact.