Ecell and eBay

Ecell has grown to be one of the largest and most professional eBay Sellers in the world. From our distribution centre in the UK we service over 300,000 customers annually with the overwhelming majority voting us a 5 star seller.

Ecell brings the best and the biggest brands for your digital lifestyle. From the latest SIM free factory unlocked mobile phones from the likes of Apple, Nokia, Sony Ericsson, Samsung, LG, HTC & Motorola, through to top brand accessories for your mobile phones, notebooks, digital cameras, iPod, Xbox, Wii, PS3, PSP & DS Lite. We have it.

At Ecell, we believe that you deserve the best products, the best customer service and value for money. A large part of our product range is designed in the UK by our in house design teams and manufactured in our partner factories in China, and Hong Kong. Allowing us to ensure great quality, design and exceptional value for money. We also have a dedicated team of purchasers in our offices in the UK, China & Hong Kong, that are experts in their fields, sourcing new products daily to ensure that we are first to market for both innovative and new products and accessories.

Ecell assures that you are purchasing great value, excellent quality items, safe and secure in the knowledge that many hundreds of thousands of other eBay members have happily done so before you.

      

Customer Satisfaction

We have an experienced and dedicated customer service team to help try and achieve 100% customer satisfaction for our customers and potential customers alike. If there is anything we can do to ensure your positive buying experience with us we will try and achieve it; just get in touch.

Our friendly and helpful customer service representatives are ready to answer your questions by:

	The eBay messaging system	Messages can be sent at anytime & we aim to respond to you within 2 business hours
	Live Chat	Click on the above button to activate Live Chat; available Mon-Fri 8am to 3pm, Sat 8am to 12pm
	Telephone	Just call us on 0871 2000499 (national rate call); available Mon-Fri 8am to 3pm, Sat 8am to 12pm

When contacting please have the following information to hand – your eBay ID, item number, and item title.

We aim to reply to you promptly, however occasionally response times can be longer during the busiest of periods; so please bear with us. Please note we are closed on Sundays.

For complaints please email info@elcell.co.uk

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