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| Frequently Asked Questions |
Who am I buying from?  Thank you for choosingEarphone SolutionsThese are some of our customers.They know why you should shop at Earphone Solutions since 1995. When you order from Earphone Solutions, you can be assured that you are getting quality merchandise fresh from the factory, from a reliable source. We are authorized dealers for EVERY product we sell, and ALL products are backed by the full manufacturer warranty. We were awarded Top Service by Yahoo! Shopping for 8 consecutive years based on independent feedback from our customers. Our telephone number is 1-888-473-9661 and we are open from 10:30AM to 6:30PM (Eastern time) Monday through Friday. How do I purchase an item? To purchase an item on eBay you need to bid on the item through their auction listing or use the BUY IT NOW button if available or you may return to the listing and place a bid. If you are the high bidder, you will be immediately notified via email when the auction ends. What is your Shipping Policy? Inside the USA and Canada we ship via Federal Express and US Postal Service. We may also choose to use Federal Express so you can receive your order faster. When you choose "GROUND" we will use Priority Mail or FedEx Ground. Most orders are usually shipped on the same day if the auction ended early in the day. We ship from our warehouses in Florida and Illinois. What is your Return Policy? You must request a Return Authorization Number within 7 days of receiving your item. Product must be unopened to qualify for returns. Some items are non-returnable as per description on the item page. What Kind of Customer Service help do you offer? |
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To protect bidder privacy, when the price or highest bid on an item reaches or exceeds a certain level, User IDs will be displayed as anonymous names. For auction items, a bold price means at least one bid has been received. Note: Anonymous names may appear more than once and may represent different bidders.
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