Welcome to eDogPro

Our Professional team is specialized in Surveillance/Security Solution. We offer wide range of CCTV equipment/system, surveillance spy camera and DVR systems: Wireless Camera, Mini Spy Camera, Audio Camera, IP Camera, Night camera & various other accessories!

About Us:

eDogPro operates under the e-commerce provider eDogPro Inc. Based in Toronto, Ontario, Canada, eDogPro has been providing personal and business security products on the web since 2006. Our eBay stores have been qualified as “eBay Gold PowerSellers”, meaning that they have met the standards of being a successful seller, which includes having consistent sales volume and at least 98% positive feedback.



Shipping Information

Once we receive your payment, we will ship your purchase within two business days.
We will ship your purchase from our warehouse in Hong Kong via Hong Kong Post Air Mail. Customers residing in the United States, Canada, Western & North Europe (UK, Germany, France, Spain, etc) and Australia will receive their orders in approximately 10 business days. Those living in other destinations should expect to receive their products in about 14 business days. In addition, all handlings fees are on us, free of charge to you — it’s an extra step we take to make our customers happy.

We do not add tax onto your purchase, but it will be your responsibility (as the buyer) to cover custom duty fees or taxes when your order arrives in your country.

NOTE: Custom duty fees and taxes vary depending on your destination and package value. Please contact us if you have any questions and we will try our best to meet your needs.

For more information about international services and charges, visit Hong Kong Post’s guide at: http://www.hongkongpost.com/eng/publications/guide/overseas/index.htm.

Return Policies

All returns and refunds may be made 30 days after the day your product arrives at its final destination. In this timeframe, if the product does not work we will provide you with a 100% refund or you may return your purchase for a free replacement — we’ll also cover free shipping and handling! And what if you’ve just lost interest in the product? Then we'll still give you a refund, but you'll need to send the product back to us and cover the shipping fees. (We will deduct the shipping fee from your refund amount.)

NOTE: Within one year, If you need to ship us back the product 30 days after the day you receive it, we will provide you with a free labor and free parts, but you must cover shipping costs. And if your product becomes faulty after one year of purchase, you can send it back and we will repair it, free of charge. However, shipping fees and additional parts may be billed to you.

Warranty

Each and every product comes with a one-year warranty. If your product does not work within 30 days of the day you receive it, we will be more than happy to replace it for free or provide you with a 100% refund.

NOTE: The warranty shall be void if there is any damage to the product due to misuse, tampering, breakage, liquid spills, shocks or falls.

Contact us

For every new and existing customer, we offer lifetime email support. For more information about our shipping, return and warranty policies, email sales@SecurityCamera2000.com or Telephone:(+1) 416-907-9043 .