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Welcome to eDogPro
Our
Professional team is specialized in Surveillance/Security Solution. We offer
wide range of CCTV equipment/system, surveillance spy camera and DVR
systems: Wireless Camera, Mini Spy Camera, Audio Camera, IP Camera, Night
camera & various other accessories!
About Us:
eDogPro
operates under the e-commerce provider
eDogPro Inc.
Based in Toronto,
Ontario, Canada, eDogPro
has been providing personal and business security products on the web since
2006. Our eBay stores have been qualified as “eBay Gold PowerSellers”,
meaning that they have met the standards of being a successful seller, which
includes having consistent sales volume and at least 98% positive feedback.
Shipping Information
Once we receive your payment, we will ship your purchase within two business
days.
We will ship your purchase from our warehouse in Hong Kong via Hong Kong
Post Air Mail. Customers residing in the United States, Canada, Western &
North Europe (UK, Germany, France, Spain, etc) and Australia will receive
their orders in approximately 10 business days. Those living in other
destinations should expect to receive their products in about 14 business
days. In addition, all handlings fees are on us, free of charge to you —
it’s an extra step we take to make our customers happy.
We do not add tax onto
your purchase, but it will be your responsibility (as the buyer) to cover
custom duty fees or taxes when your order arrives in your country.
NOTE: Custom duty fees
and taxes vary depending on your destination and package value. Please
contact us if you have any questions and we will try our best to meet your
needs.
For more information about international services and charges, visit Hong
Kong Post’s guide at: http://www.hongkongpost.com/eng/publications/guide/overseas/index.htm.
Return Policies
All returns and refunds
may be made 30 days after the day your product arrives at its final
destination. In this
timeframe, if the product does not work we will provide you with a 100%
refund or you may return your purchase for a free replacement — we’ll also
cover free shipping and handling! And what if you’ve just lost interest in
the product? Then we'll still give you a refund, but you'll need to send the
product back to us and cover the shipping fees. (We will deduct the shipping
fee from your refund amount.)
NOTE: Within one year, If you need to ship us back the product 30 days after
the day you receive it, we will provide you with a free labor and free
parts, but you must cover shipping costs. And if your product becomes faulty
after one year of purchase, you can send it back and we will repair it, free
of charge. However, shipping fees and additional parts may be billed to you.
Warranty
Each and every product comes with a one-year warranty. If your product does
not work within 30 days of the day you receive it, we will be more than
happy to replace it for free or provide you with a 100% refund.
NOTE: The warranty shall be void if there is any damage to the product due
to misuse, tampering, breakage, liquid spills, shocks or falls.
Contact us
For every new and existing customer, we offer lifetime email support. For
more information about our shipping, return and warranty policies, email
sales@SecurityCamera2000.com or Telephone:(+1) 416-907-9043
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