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At Empire State we try to provide our customers with the best service.
Even if you only buy a terminal or need some general questions,
we are here to help you, just reach one of our customer representatives at 800-516-0874.
Products and Services
ATM PROCESSING BUSINESS FUNDING PETRO PROCESSING
CREDIT CARD PROCESSING GIFT CARD CHECK ACCEPTANCE
REFERRAL PROGRAM TERMINAL LEASING
FAQ with Answers:
1. Does purchasing a terminal require a merchant account from Empire State Merchants?
No, Unlike the other companies we don't require you to sign an account with us.
2. Can I inquire about merchant accounts and rates from Empire State Merchants?
Yes, our main goal is to provide you with the best service and information to save you money.
3. Does Empire State Merchants have customer service, technical support for merchants?
Yes, Customer service 24/7/365 days a year. Technical support for all your issues.
4. What kind of terminal do I need?
It all depends what industry your in. We can always point you in the right direction from one of our representatives.
5. Is there a refund policy?
Yes, all items can be refunded with a 20% restocking fee.
Exceptions may apply if item arrives not like described. Buyer has the right to return an item within 8 business day.
6. Can I request to expedite shipping?
Please contact us, we do have overnight shipping at an extra charge.
CALL 800-516-0874
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