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About Me: factoryvintage( 293Feedback score is 100 to 499) About Me

  
Factory Vintage web-site

Company
Contact
FAQ
Payment
Shipping
Policies
Returns
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Our Company

Factory Vintage is a division of Dust Factory Vintage Wholesale, based out of Dallas, Texas and San Diego, California, The concept for Dust Factory was born out of a simple necessity. While operating their first vintage store, the founders felt the need to keep an abundant selection of top quality vintage clothing on hand to keep their wide array of customers happy. Unable to manufacture an authentic vintage product a new model was born.

The concept behind Dust Factory grew to offer retail customers not only vintage clothing, but the best quality vintage clothing available in the market. For the retailer, this saved hours upon hours of searching and allowed them to offer their customers simply the best variety of products out there. The way Dust Factory operates began changing the techniques in the vintage industry and began truly setting the standard of how the industry works.

Today, Dust Factory has grown in operations from one man's vision to an entire team's realization. With an amazingly knowledgeable and dedicated staff behind it, Dust Factory is now a global wholesaler with its product in the far reaches of the world. Dust Factory's recycled fashion has also struck a cord in the entertainment industry, having spotted Dust Factory merchandise in a number of movies, television shows, as well as on numerous musicians. The dream continues to grow, and will continue on its path, ever adapting and growing along with the ideas and dreams of its vision.

www.dustfactoryvintage.com

 

Contact
If you have any questions or concerns please let us know. It is our goal to provide the best customer service around. In order for us to reach our goal we need to know how we are doing. Please feel free to make a comment, make a suggestion, voice a complaint, or just let us know how we are doing. For office numbers or to contact a Sales represntative go to http://dustfactoryvintage.com/contact.html.htm

Please Send all e-mails regarding E-bay auctions to:

FAQ
To view some of our Frequently Asked Questions about our product or service go to http://dustfactoryvintage.com/FAQ.html.htm
Payment
We prefer Paypal, but will accept money orders and cashiers checks. Payment must be received within ten days, or the item will be re-listed. Please do not bid if you do not intend on paying. Sorry for the mumbo jumbo, but you know how it goes
Shipping
  • Domestic items (t-shirt, poly shirt, western, polo) are $5.00.
  • Add an extra $1 per shirt therafter.
  • International buyers should could contact us (Prices vary depending on location)
Policies/Returns
If you are unhappy with an item you can exchange it for another item or for credit. You must call within 10 days of recieving that item for a RA # (Return Authorization Number) You are responsible for the return shipping and possible re-stocking fee. If you are unsatisfied with items in a 12 pack, to the point where you want to return them, you must return the entire 12 pack within 10 days and we will gladly exchange it for something that works for you. You must call within 10 days of recieving the pack for an RA # (Return Authorization Number) You are responsible for the return shipping and possible re-stocking fee. If you need something on back order we will apply credit to your account, until the matter is resolved. Shipping is nonrefundable and in the case of returning items or a pack, For more information please see our Terms & Conditions pg.
Feedback
Those individuals that may have stumble across some negative feedback in your days as a auctioneer must contact us by e-mail before the auction ends letting us know how you intend to pay. We will leave feedback after we receive payment and expect the favor to be returned. We will shoot you an e-mail after the auction ends and another one ten days later. If we still haven't heard from you we will leave negative feedback and relist the item. Serious bidders only.

To find out more about us check us out at www.dustfactoryvintage.com


The above page is maintained by: factoryvintage( 293Feedback score is 100 to 499) About Me

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