FC ASSET MANAGEMENT

We make our best effort to list each individual item as honestly and accurately as we can.    This means that "What you see is what you get" if the listing doesn't include manuals, accessories, or AC then please don't assume it they will be included.  Buyers must remember, however, that liquidation is vastly different than a retail facility. Our merchandise normally comes from many unique and diverse sources such as lost freight, manufactures over runs, discontinued models, corporate bankruptcy, open box, customer returns, or scratch and dent. Often these items are in perfect or even in new condition but some items may have issues. Because of the diverse nature of our product we don't always know if the  merchandise is complete (with all its accessories) or if every option functions perfectly.  Please carefully consider this information and bid accordingly, remember

All items are professionally packed to arrive undamaged. UPS, USPS, and Fedex are our standard shipping carriers worldwide. If you wish to use another carrier such as DHL,  we will try to accommodate you however this requires extra handling on our part and we have to charge a $10 service charge for this. On international orders please be aware that there are size restrictions that may make it impossible to ship via the mail. If you're not willing to pay UPS charges to have it sent to your country please don't bid.  You can get an estimate of shipping costs to your area by clicking on the link to UPS on this page; we are shipping from zip code 94116.  We do have a modest mark up on the cost to cover the cost of packing and packing materials. We are glad to combine orders to reduce your shipping costs. If a purchase is received in damaged condition, you must immediately file a claim with the freight carrier and report the same to us. All packaging materials must be saved for inspection by the carrier representatives.

We do not pay for insurance, however we are glad to arrange it for your shipment if requested and you must include it with your payment if you desire it. Even though we pack well it is possible that items get damaged and some even get lost. Insurance is your only compensation. We will NOT compensate for lost or damaged articles.

We accept money orders, cashiers checks and company checks. Personal checks are held for 10 days to clear. Credit cards are accepted via Paypal with a 2% surchargel. Payment must be received within 7 days after auctions end. Please include eBay item # with payment. If you live in the state of California sales tax must be collected unless you provide a copy of your resale certificate with your payment. Also, we've noticed that you guys can snipe to within a nanosecond. Since you are all so fast and right on time, please don't forget to send us your payment with the same enthusiasm. We've had lots of people sit on these things until they grow whiskers. We've tried to be nice, but getting refunds of auction fees from Ebay is a slow and tedious process and if you don't fulfill your contractual commitments we will leave negative feedback on your profile.

We do leave positive feedback for smooth transactions. However, since we only put in feedback once a week please be patient.

Unless stated otherwise in our posting all equipment purchases from FC Asset Management carry a 5 day right of return. A purchased item may only be returned to FC  with a RMA (Return Material Authorization) number. To obtain an RMA number, simply contact us either by phone, by FAX or by e-mail with details of the purchase ready for approval. One of your best warranties is dealing with a reputable, established business. 

We will try to give you all of the pertinent data pertaining to an item in our posting. Since most of the items we sell are reasonably high-tech, you should also be informed with regard to scientific theory. If there is a feature that is important to you (intensity, color, wavelength, magnetism, power requirements, radiation emitted, velocity, range, weight, size, etc.) please ask us about it! If you need an additional picture of an item at a special angle, ask us! We have nothing to hide, however if you wait till just before bid closing to pose you questions there simply may not be enough time for us to respond. If you wish to purchase an item, you should know something about that item as well as the theory that makes it work and be technologically competent to repair, maintain, calibrate, modify and otherwise properly use that item. Please note we will not provide technical support.

 RESERVE PRICE

FC Asset  items with reserves have prices that are of a realistic wholesale level, unlike individual or retail sellers that have inflated prices. We realize that many bidders are frustrated when there is an unknown reserve price and feel less inclined to bid. However, our reserves are set at a conservative wholesale level at all times.

User:vacuuminded( 367)  Date:Nov-22-09 11:05:40 PST Praise: Item exactly as described, very pleased with transaction. AA+++ User:aonomus( 8 )  Date:Nov-22-09 07:27:45 PST Praise: Item arrived quickly, very well packed, good condition. User:hughesericr( 30)  Date:Nov-22-09 05:52:54 PST Praise: Product as described, quick shipment, A+++ seller User:bpm914( 169)  Date:Nov-20-09 06:40:21 PST Praise: Great Transaction User:colorado436( 383)  Date:Nov-19-09 15:58:27 PST Praise: Item cancelled by seller and buyer. User:k_aena( 28)  Date:Nov-19-09 11:51:28 PST Praise: All ok +++ User:seattleaquarium( 196)  Date:Nov-19-09 10:54:54 PST Praise: Ultra-fast shipping, smooth transaction, great deal! Thanks! User:jb0127677os8( 267)  Date:Nov-19-09 10:44:24 PST Praise: Works User:91rs1( 81)  Date:Nov-19-09 06:57:11 PST Praise: Good transaction. Thanks!!! User:kurt_kranker( 270)  Date:Nov-18-09 20:26:16 PST Praise: W great deal, quick shipping and nice packing. Exceeded expectations. To see all feedback for this member, go to the Member Profile page.