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Jewelry findings, beads, charms, pendants, clasps, etc.
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We strive for 100% customer satisfaction on every sale we complete.
If, for any reason you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback. We will work with you.
We will automatically leave positive feedback after received positive feedback from you.
About Us
We are wholesaler of Tibetan silver alloy, silver plated, gold plated, copper, sterling silver, gold filled, silver beads, earrings, clasps, bead caps, connectors, chains, charms, spacers, magnetic beads and cords... Please add me to your list of favorite sellers and visit often. Thank you!
Our goal is 100% positive feedback and 100% customer satisfaction. We are supplier and exporter of loose beads, gemstones, jewelry findings and components. Please help us continue to supply you with these great items at below wholesale by leaving all positives and a "PERFECT 5 STARS" rating when leaving us feedback. We appreciate your business and we will do the same to you. SATISFACTION GUARANTEE!
If you have any questions, concerns, welcome to contact us. We will respond within 24-48 hours, in most cases sooner. We work 5 and 1/2 days a weeks. If you haven't heard from us in the allotted time.
If use eBay's "Ask seller a question" link or "My Messages", please do not hide your email address when sending messages. If we do not have your email address, it's hard to respond.
- Do you combine shipping? I am bidding on several items, can I wait for the items end to send payment?
- How much is the Shipping and Handling Charge?
- When can I expect my order to arrive?
- What payments do you accept?
- What is the conversion size between inch and mm?
- What metal is your item made of?
- Is your item contains Lead?
- What is your return policy?
- Where are your items located?
- Why I don't get reply from you? I have sent you several emails?
1.Do you combine shipping? I am bidding on several items, can I wait for the items end to send payment?
Yes, it's better to send one payment to get combine shipping fee discount. We can wait 7 days from the first auction won. Please request total invoice when you finish bidding.
2.How much is the Shipping and Handling Charge?
We ship to worldwide, shipping fee is the same by air mail. Our shipping and handling charge is $4.70 for the first item and $2.99 for each addtional item. (For example, if you bought 5 items, the shipping cost: $4.70+$2.99x4=$16.66)
3. When can I expect my order to arrive?
Orders will be processed within 1-2 business days after payment received. It will take about 10-14 business days to arrive.
4. What payments do you accept?
We accept paypal, online credit card payment.
5. What is the conversion size between inch and mm?
1 inch=25.4 mm (approx). For example, size 20mm is about 0.78 inches.
6.What metal is your item made of?
It is made of Zinc Alloy Metal.
7. Is your item contains Lead?
No, our item is Lead-Free and Nickel-Free.
Our return policy: Please contact us and mail the item back in it's original condition. We will place refund after receiving the item. Shipping fee and insurance is not refundable.
9.Where are your items located?
All the items are located in Hong Kong. And we ship the items from Hong Kong.
10. Why I don't get reply from you? I have sent you several emails?
We work 5 days a week. We always reply customers questions. For some reason, your email may not reach us , or the reply email may go to your junk mail. You may use contact seller to contact us again. Please don't hide your email address when you use contact seller. So we can search your order by your email address.
