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Shipping policy
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- We guarantee that your distributor will be shipped on the same day that your payment is received (or on the next business day) as long as your payment is received by 2:30PM EST (to give time for processing and packaging), if we receive your payment after this cut-off time, we will still do our best to have the part sent out to you that same day however, our guarantee will not apply.
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Prices policy
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- We are confident that you will not find a better quality/price ratio anywhere else. If you find a better price for a BRAND NEW and COMPLETE distributor assembly on ebay, give us a call with the item number and after verification, we will make you a better offer!!!
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Return policy
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- In case you accidently order the wrong distributor, you have 7 days upon reception of the part to send it back. Please note that a 15% of item's price restock fee will be charged, the buyer will have to pay for return shipping as well. You will have to get a returned good authorization number by filling out the form at www.distributorking.com. NO RETURNED DISTRIBUTOR WILL BE ACCEPTED WITHOUT THIS NUMBER! Your distributor must be in perfect condition (NO BOLT MARKS ON THE HOUSING), brand new and in its original packaging. If you feel you are in possession of a faulty unit you must still fill out the form at www.distributorking.com, but you do not have to send it back in the original packaging. If at any time your disributor fails you can email us, fill out the online form or call us at 1-866-699-5464.
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Taxes
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- Canadian buyers will be charged 6% taxes for GST, Quebec's residents will also be charged an additional 7.5% for QST. We will ship from our Montreal location for Canadian buyers.
- Also, since we ship from our NY warehouse for US customers, the NY state sales tax of 8.735% will be applied for NY buyers.
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Payment procedures
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Credit Cards:
In order to ensure the security of our credit card transactions and to prevent the use of stolen or invalid cards, we require the complete and exact billling address to be entered in the checkout, as well as the CVV (3 last digits of the number on the back of the card) to be written in customer's comments. We need these info for verification purpose and our garantee of delivery falls if these info are not complete. We will not ship your part until we get correct billing address and CVV # confirmed by your bank, so it is your responsability to make sure that we can contact you by leaving your phone number and a valid email address in our checkout.
PayPal:
Please send payment to payment@distributorking.com for item's price + desired shipping option's price. If we get your payment before 2:30PM EST, we guarantee that your package will leave the same day.
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Our dedication to customer service
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- We always did everything we could to make our customers satisfied. Here's some recent feedback we got from them:
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Praise: Received item very quickly. Just as described. |
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Praise: great distributor! fast shipping! thanks! |
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Praise: thanks for the awesome service and fantastic postage time, cheers. |
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User:furyof4 ( 47 ) Date:Nov-17-09 10:24:29 PST |
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Praise: Another great transaction from Distributor King! |
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User:gus672 ( 27 ) Date:Nov-16-09 15:18:26 PST |
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Praise: great seller and fantastic customer support! |
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Praise: Great product, Fast Shipping!!! |
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Praise: Excelent item !!! works perfect !!!! Thanks a lot !!! |
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Praise: so far so good.got me up and running again |
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Praise: great communication/great price/amazing fast delivery/amazing dealer !! thanks |
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