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Company
name & address
Foto-tip
ul. Zakopianska 108
32-031 Mogilany
POLAND
Working time : Mon-Fri 9-17
Who we are?
We are a
professional photo store , located in Poland in European Union.
Always
giving our best for our customers.
How to pay?
- We use eBay's Safe and Secure Checkout. Just click the Pay
Now button at the top of any of the auctions you have won.
- Please do not bid or do a "buy it now" if you are not
planning to pay!
- Payment Options:
- Paypal - preffered. Our paypal adress is : paypal@foto-tip.pl
- Credit Card and Bank
transfer (ask for details)
Shipping
& Handling
We
are always trying
to ship your item in 24
hours after we get your payment.You will be receiving the confirmation
email if we ship your item. If you not get this email in 48 hours after
payment please contact us to check the status of your order.
We
do not
ship on saturdays and sundays.
There
are
two delivery methods. Regular postal service and UPS courier
(only available for EU destinations). If you choose UPS you can track
your package online, directly on the auction page. If you choose post,
there is no such possibility.
You
will
be inform when your item is shipped. Delivery time with UPS is
aprox 2-4 working days. With Postal service between 4-10 days
within EU and 7-14 Worldwide.
Customer Satisfaction
According to the new eBay® feedback
system you can now
not only leave a positive or negative feedback, but also anonymously
grade our service in detail including the item description,
communication, shipping time and charges. It's called DSR or "Detailed
Seller Rating".
When you give us 4 stars, it may seem like a great
score, for instance
a 4 in communication means "Satisfied", eBay®, however, considers this
a low grade. Their standards require sellers to maintain the average of
4.8 and above or be penalized with higher fees, which ultimately get
passed on to buyers, and more.
In other words, anything less than 4-stars = negative feedback for us!
We strive for a 5-Star service by stating upfront
our policies,
shipping rates and anticipated delivery time. If you were pleased with
the transaction, please respond with all 5-Stars!
If you are not pleased, please let us know via email :
ebay2@foto-tip.pl and we'll do whatever it takes to make it better!
Let's work together to make a great community, full of great bargains
and fun for all!
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