We receive our merchandise in bulk loads from retail stores. This merchandise consists of overstock, shelf pulls, demo items, floor models, and consumer returns. Anything not listed as “new”, “open box (product has never been used)”, or “factory recertified” is fully inspected for condition and fully tested for functionality by our qualified staff of technicians.
Below are explanations of each condition we assign our items:
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New |
New items are factory sealed and have never been opened or used. They are just like you would receive them if you bought them off the shelf at a retail store. These items will contain all original package contents.
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Open Box (Product Has Never Been Used) |
The outside box has been opened but the contents inside are still sealed and have never been used. These items will contain all of the original package contents just as you would receive them if you bought them off the shelf at a retail store.
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Open Box Item In Like New Condition |
Like new items will come in the original packaging and will show minimal if any signs of use. They will only include the accessories listed in the “contents” section of our listing.
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Excellent Condition |
Items in excellent condition will not come in the original packaging and will show minimal if any signs of use. They will only include the accessories listed in the “contents” section of our listing.
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Factory Recertified |
Factory recertified items have been factory refurbished by the original manufacturer and will come with the packaging and accessories as listed at the top of the listing.
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Good (Item looks presentable- shows signs of visible use) |
Items in good condition will show general signs of use, but will not have any major wear and tear. Additionally, these items will include the packaging and accessories as listed at the top of the listing. Generally auctions, these listings will show a picture of the actual item—not a stock photo.
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Fair |
Fair items will show heavy signs of use that will be shown in the photo, but will be fully functional. Additionally, these items will include the packaging and contents listed at the top of the listing. Generally listed as auctions, these listings will show a picture of the actual item—not a stock photo.
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As-is |
As-is items will show signs of physical damage such as large dents or scratches that will be depicted in the photo. Item functionality, packaging, and included accessories will be noted at the top of the listing. Generally listed as auction, these listings will show a picture of the actual item—not a stock photo.
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Used |
Used items will be in good physical condition, however may have a non-functional element as described in the ad. These items will include the packaging and contents as listed at the top of the listing. Additionally, these listings will show a picture of the actual item—not a stock photo.
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