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About GemGlobal
PAYMENTS INFORMATION
After you have won an auction you will receive a confirmation email from us with in 24 hours
We accept payments through Pay Pal. Our registered email address on Pay Pal is sales@limragems.com
We accept payments through Money Transfer, please contact us for the deatils
SHIPPING & INSURANCE:-
FedEx @ US$ 25.00 for USA customers (Insurance included up to $100). Delivery with in 3-5 business days after the shipment.,FedEx shipping charges for the customers residing outside USA, please contact us.
Express Mail Service (EMS) @ US$ 22.00. Delivery with in 5-7 business days after the shipment. EMS charges for the customers residing outside USA, please contact us at the same email address.
Registered Mail @ of US$ 8 (Not insured and not trackable). We will not be responsible for any loss or damage of the parcel during transit. Delivery with in 2-3 weeks
We offers you a combining period up to 7 days starting from the date of first purchase in order to save the shipping cost. We cannot combine multiple item(s) from different users or email addresses into one shipment.
Note: Please provide physical address and telephone number while making payment if shipping required is FedEx.
RETURNS:-
GemGlobal offers you 10 days no questions asked return policy as long as the items are returned to us in their original condition. Any refund will be issued after the items are received and checked by us.
The money will be refunded minus the shipping & transaction fees. Buyer also pays return shipping charges. Returns are subject to 10% restocking fee .
The items must be sent only by Registered Mail. We will not accept any returns sent by FedEx.
FEEDBACK:-
We request all our valued customers to please use caution and good judgment while leaving feedback
We kindly request you to inform us at sales@limragems.com before you leave us a neutral or negative feedback.
We strive to provide an excellent quality of item(s)/service to all our customers, any problems will be investigated and resolved as quickly as possible.
