Q.  ARE YOUR LAMPS MADE FROM REAL GLASS?

A.  All our lamps are made from stained glass.  Each piece of glass is hand cut, wrapped with copper foil, then soldered together.  Our lamps are made by the same manufacturers that supply the top dollar brands that are currently on the market. 

Q.  DO YOU HAVE MORE THEN ONE OF THESE LAMPS AVAILABLE?

A.  We buy all our lamps in bulk, so it is a rare occasion that we only have one lamp.  During checkout, you can add additional lamps to your order.  You can also contact us at info@VIVIDIMPORTS.COM for questions on lamps that may no longer be listed on Ebay.

Q. DO YOU OFFER A DISCOUNT IF WE BUY MORE THAN ONE LAMP?

A.  All our lamps are discounted below wholesale, therefore we have no margin left to provide an additional discount.  We believe that our pricing is already the best on Ebay for the quality of lamps that we offer.

Q.  I WAS IN YOUR ONLINE STORE AND FOUND LAMPS CHEAPER THAN WHAT YOU HAVE ON EBAY, WHY?

A.  Ebay charge a  fee to list our items on their site.  If we sell these items in our own online store, we can pass along additional savings to you, our real Customer.

Q. DO YOU COMBINE SHIPPING IF WE ORDER MORE THAN ONE LAMP?

A. Through the end of the year, we are  offering a 10 percent discount on the entire shipping cost if you purchase additional items during the checkout process.  You must have at least two items in your shopping cart in order to receive the discount.  Please use Promotional Code "shipping"

A.  No.  Due to the size of our lamp packaging, there is no savings if we combined two lamps into one package.  UPS/FedEx/DHL charge dimensional weight on any package that is over 3 cubic feet.  The way in which they charge this dimensional weight is normally more expensive than shipping the packages separately.

Q. WHAT ARE YOUR STORE'S RETURN POLICIES?

A.  Our return policies are contained within our Store Policies.  Each auction contains a link to our policies just above the auction picture (in description).

 Q.  DO YOU SHIP TO XXXXXXXXX?

A.  We currently ship to the United States (lower 48)