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  Home > eBay Stores > Random Presents> About the Seller Add to My Favorite Stores
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RP-AboutUs
We are your unique source for presents. Whether the present is for a friend, family member, co-worker, or just to treat yourself (because everyone deserves a treat), we are your store.

Our mission is to become your one stop gift shop. In an effort to achieve this goal, we are in the process of increasing our store selection to better serve you. Please check back with us regularly because our store selections are constantly growing based on your needs and feedback.

We are here to provide you with outstanding product selection and customer service that not only meets your expectation, but exceeds them. We hope that you will take a few moments to browse through our Random Presents eBay store.

Our store is your store. We would like to hear from you. If you are looking for a product that you can’t find or a line of products you would like to see in our store, please email us at RandomPresents@Bellsouth.net. We would also like to know your thoughts as related to the products you received from us, your experience in our store, or comments on our services. Email us anytime at RandomPresents@Bellsouth.net.

We look forward to serving you.

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RP-Buying
At Random Presents, we always strive to put our customers first. We would not be a successful business without you, so we want your shopping experience to be exceptional from start to finish. Always email us with any questions you have about our items before you bid or buy and we will respond promptly to your questions. We want you to feel completely confident with your purchase from us.

Here is what you can expect:
  • 100% Positive Feedback
  • Fast shipping – We ship within 48 hours upon receipt of payment.
  • Great communication from start to finish – we are committed to helping you.
  • Combined shipping discounts on all multiple orders sent to the same address.
  • 100% Money Back Guarantee – if you are not completely satisfied with your product simply contact us within 7 days of receiving your order. If there is an error on our part, we will issue you a complete refund once the product is returned to us. If you simply changed your mind, we’ll still refund you the cost of the product but we ask that you cover the shipping cost.
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RP-FAQ
Q: What is your return policy?
A: We accept returns within 7 days of receipt of your item. If you are unhappy with your purchase, please let us know and we will do our best to make sure you are completely satisfied.

Q: Do you combine shipping?
A: Yes, as long as all items will be shipping to the same address. We will give you the lowest shipping rate possible. Please allow us to send you an invoice with the combined shipping amount, or email us if you are still shopping so we know to wait until you are finished shopping.

Q: When can I expect my order to arrive?
A: We ship within 48 hours of payment except when the post office is closed on Sundays and selected Holidays (or otherwise specified). Depending on the shipping method you choose, you could expect to receive your package between 2 and 14 business days Media Mail, First Class and Priority Mail in the U.S. For International shipping, please expect your package to take up to 10 business days to arrive due to customs.

Q: Do you ship Internationally?
A: Yes! We welcome International buyers. If you see an item that we do not ship worldwide, please email us for a shipping quote to your country.

Q: Can you mark International packages as “Gift?”
A: We understand that you want to save money, however it is illegal for a business to do this. We also must mark the correct value of the item on the customs form.

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RP-Newsletter
Please sign up for our newsletter and bookmark our store. Please check back with us regularly, our product selections are constantly changing. You never know what you might find at Random Presents.

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RP-Feedback
Please take a look at what our customers have been saying about us.
 
User:aspen1681( 130Feedback score is 100 to 499)  Date:Nov-26-09 05:33:25 PST
Praise: Quick delivery and good item
User:lasirena8( 86Feedback score is 50 to 99)  Date:Nov-23-09 19:14:38 PST
Praise: finally came after over a month. just as shown. seller communication needs work.
User:mabbigeasy( 1158Feedback score is 1000 to 4,999)  Date:Nov-22-09 15:33:54 PST
Praise: great seller item as described quick shipping
User:cbstation( 392Feedback score is 100 to 499)  Date:Nov-13-09 02:33:50 PST
Praise: Great Seller! Fast Shipping! AAA+++
User:gongenyu( 195Feedback score is 100 to 499)  Date:Nov-12-09 17:26:45 PST
Praise: fast shipping, great sellar, thank you

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