|

Same Great Service,
Same great Bulbs- but now under a new name that better reflects what
we do.
For 2 years now
we have been making happy customers with Top Quality Projector bulbs
often at 1/2 the price of the "Big Boys". We have
received over 1000 very positive feedbacks related to our lamp business
alone. Recreantly others have started to also sell lower cost
replacement bulbs for even less, please know that quality is our
number one concern and we have already test-drove the other less
expensive bulbs from many factories with varying results, from not
being as bright or not lasting as long as an original OEM bulb, The
factory we receive our bulbs from is certified by Philips, Sanyo,
Epson and others. We have also monitored the lamps we have sold for
over a year with less and found an less then 1% failure rate. For
this reason we feel our bulbs just can't be beat. So please
beware of others selling untested product with low feedback ratings-
that $10 you may save today could cost you hundreds when the bulb
fails too soon.
To further back up
what we sell we have finalized a Warranty and Return
Policy.
30 days Full Warranty,
If you have any problems we will replace the lamp at no charge and
pay the return shipping.
After the first 30 days we offer 6
(Six) more months Pro-Rated Warranty, like your car
battery if you have a failure in the pro-rated period we will
replace the item at a discounted price that reflects the amount of
time you used it. Pro-rate warranty is void for customers that
use there projectors more then 200 hours a month (commercial
installs that run 8 or more hours a day), typically these
installations will eat a bulb in 3-5 months which is out of our
control. Please don't expect extended warranty if you are a
heavy user, we will inspect the bad bulb for excessive usage.
F. A. Q.
How Fast can I get my
Replacement bulb? As soon as TOMORROW!
We offer same day shipping (if ordered before 2pm est) and have
shipping options which include UPS next-day air, Saturday delivery
is also a option for $10 more then the standard next day rate,
please be sure to contact us if you need Saturday delivery, ebay is
not setup to bill this option automatically. Since we ship
same day or next day, even with 2-day or ground options you will get
your bulb FAST!
How Long should my new
Projector bulb last? Our bulbs are rated
exactly the same as your original bulb, if you typically get 1000
hours from your bulbs, our bulbs will last approximately the
same. All of our bulbs are rated at 2000 hours but
depending on the projector they are used in their life may be
shorter, many of the high brightness models run a bulb so bright and
hot that they only get 1000-1500 hours. In addition if you do
not clean your air filters regularly or if an air vent is obstructed
you will greatly shorten your lamp life as well as your projectors
life, LCD's hate heat, do everything you can to keep your projector
as cool as possible and it will treat you well.
Should I use a
High/Lower Wattage Lamp, will I get more life from it?
Typically you should NOT change the wattage of the lamp in your
projector, yes sometimes you can get more life by using a higher
wattage lamp but it will burn somewhat brighter and run at a higher
heat then the properly rated one, if there are ANY cooling problems
or your projector is already one that runs real hot then over sizing
the bulb will cause a faster death then normal. Never
Undersize, the bulb will be driven too hard and will die
quickly. Watch out for sellers that say one size fits all and
sells you a 200w lamp for 120w and 150w applications, for the reasons
stated above Gota-Bulb sells all available wattages of bulbs and
does not push replacements that are not properly matched.
Shipping and Tracking
All of our shipping is handled by PAYPAL, when your order is
processed PAYPAL will send a email with the shipping and tracking
info, if for some reason you don't get such email (many times this
happens because of spam filters) please log into your PAYPAL account
and click the 'check shipment' tab next to the transaction.
Ebay also puts the 'check shipment' link on top of the page you
ordered from.
Can the bulb I order
be out-of-stock? We pride ourselves in keeping
our Ebay listings accurate and up to date with the inventory we have
on hand but since Ebay does not have any type of dynamic inventory
controls it is possible a bulb could be out-of-stock, to date this
has never happened because we maintain our listings daily.
Should the worst happen and your purchase is out of stock we will
quickly refund the full amount back to your paypal account and offer
you a rain-check for when the bulb arrives. We receive
shipments on a daily basis so any out-of-stock situation can be
corrected quickly should you decide to wait.
International Orders-
We Ship World Wide!! Using the USPS Global Express Delivery Service
we can economically send bulbs anywhere on the planet and in most
cases just 4-7 days. However the USPS does NOT have real time
tracking and when something goes wrong or a customs hold occurs the
shipment can be delayed 2-3 weeks, to date this seems to happen
about 10% of the time so if your order becomes delayed please be
understanding, we have found 98% are delivered in under 30 days, if
they go over 30 days we will file for insurance and reship.
DHL Express is another option but is very costly at $45-$75usd but
they offer 2 day delivery (+ customs time) with real-time
tracking. Please contact us prior to ordering if you need the
DHL option.
Feedback
Policy On a regular basis, we go through
our feedback and return feedback for those who have left feedback on
us. This policy ensures that everyone gets proper recognition.. If
you are satisfied with the transaction, please leave a positive
feedback and we will be sure to reciprocate when we do our
updates. Please do not email us asking for feedback unless the
transaction has gone over 30 days old.
If you need a
projector lamp or have questions please email
info@gotabulb.com |