WELCOME!
We are a family run business! You will receive prompt, friendly service from us from start to finish! We know what you are wanting from your internet purchase; FAST service, friendly customer service and attention to details!
We take your business seriously! All orders will be processed and shipped in a VERY timely manner! Offering the convenience of shopping from home or office and delivery right to your door!
Looking for something special, please don't hesitate to ask and we will do our best to help you find it.
Refund, Returns and Cancellation Policies:
We do except returns, and refunds.
Refunds on other merchandise are excepted within 7 days of delivery. And should be repacked and shipped back with every item included with the return. Clothing should be unworn, and with the tags still attached.
Returns on software are only on UNINSTALLED, still sealed software! NO exceptions. Software needs to be complete including manuals, boxes, everything it was shipped with.
This insures us and future buyers that the software remains uninstalled and unregistered!
PLEASE check your system requirements before you open your software!
Canceled orders will be charged a 15% restocking fee. Cancelations will only be allowed if the merchandise has not yet shipped.
Frequently Asked Questions:
Question?: How do I find my items tracking numbers?
Answer: We will notify you when your items ships, an estimated shipping date, an estimated delivery date, and tracking/confirmation numbers that are available.
Question?: How can I pay for my merchandise?
Answer: PayPal is the most secure and safe way to pay!
Question?: What if I need to get this quickly.
Answer: We will gladly help you upgrade your shipping, just let us know how fast you need it and we will help you choose you best shipping option.
Shipping Information:
We ship USPS and UPS.
We ship daily except for Sundays and Holidays! MOST orders processed before 12 PM will ship out the same day Monday-Friday! Upgraded shipping available just ask!
Specialty orders may take 1-2 weeks to ship, depending on availability.
FEEL free to contact us: HainesRanch@yahoo.com
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