Pacific Bay Watch online store is guarded by the highest standard of
data encryption and accurate identification technology available to ensure that
your shopping experience is safe, simple and secure. We guarantee that when you
communicate with us, your personal information, including your name, shipping
address, e-mail address, payment records and banking and credit accounts will be
kept private and secure. Although this registration information is necessary for
fulfilling your order online, for your convenience, you may call us at
1-312-402-7000 ask for Irina during regular business hours to place your order.
Business hours are Mon-Fri 9:00AM. - 5:00PM. PST.
Return Policy & Guarantee:
PLEASE READ: We offer a customer satisfaction guarantee or your money
back. This policy means that if the item is not as
described then return it for a refund. Grading jewels: we grade our
diamonds and other jewels fairly. They are not GIA or EGL certified, unless
specified in the auction. We have one grade color or clarity margin of error,
because grading is not an exact science.
If the PRE-OWNED item is as described, you may return it for refund, less shipping, there are no refunds on new items
or special orders,
if as described. Please be aware of this
at the time of purchase. If the item is returned, it must be returned in the
exact condition as shipped with box and any other papers or items that it was
shipped with. If an item is resized or engraved, the refund is void. If a
customer would like to make a special order, the refund is void. All of our
watch movements are guaranteed for a year. If there is any mechanical failure
within that year (not including damage by the user), then return it and our
authorized watch repairman will fix it. If it is unable to be fixed, we will
refund or find a new watch for you.
Payment options:
Auction prices reflect payment via Cashier's checks, Money Orders, Bank Wire
Transfers, Paypal, Visa or Master Card & US Personal Checks. Personal checks will be held for 10
business days before shipment or until they clear. All other forms of payment will be shipped out
upon clearance of the payment. We also accept PayPal. International
credit cards are only accepted through PayPal. No exceptions. We reserve the
right to hold shipment to UNCONFIRMED or UNVERIFIED until they are confirmed and
verified. Confirmed or Verified address shipments will be sent out with in 24 to
48 hours after payment is cleared.
Warranty:
All of our watch movements are guaranteed for 2 years (unless otherwise noted)
by Pacific Bay Watch. We sell only quality merchandise. All of our items are
100% authentic and/or as described, or you money back. We do not deal in replicas
or fakes. Only quality, genuine merchandise. California Residents ONLY, must pay
tax : For California 7.75%. Please contact me if you are an CA resident so I can calculate
sales tax.
PLEASE NOTE: We make every attempt to avoid
errors in our listing & product information, but we are human. If a mistake does
occur, we reserve the right to correct it.
Thank you for visiting my ME page!!!
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