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Thank you for your interest in our auctions

About us
We sell a wide variety of products including gardening supplies, personal care products, baby items, microscopes and electronic parts to name a few.  Our goal is to offer products with one thing in common: exceptional value. That means we strive to offer one or more of the following:

• Unique or hard to find items
• Extraordinary quality
• An exceptional price

In addition, we strive to make your auction experience a positive one by:

• Professionally packaging all shipments to ensure a safe delivery
• Using state of the art software to help us meet our goal of 48 hour shipping
• Providing insurance for international shipments
• Forwarding tracking or delivery confirmation numbers on USA shipments.

I have been selling quality products on eBay for over 9 years. I have enjoyed corresponding with many of you during that time. Your positive email and feedback are appreciated. Thanks also for giving us the opportunity to fix our mistakes prior to leaving bad feedback. We are proud of our track record and encourage you to check our feedback here!

I would like to personally thank all of our past customers for their support, with special thanks to our repeat customers.

Item Descriptions
We are committed to a o surprisesdescription policy. That means we describe each item we are selling as accurately and completely as possible. We also provide high-resolution photos so you can judge the condition of the item for yourself. When possible, we will test the item and report the results. However, we can test everything. Also, we aren experts in everything we sell and frequently don have the facilities to test the more complicated items. We will tell you what we know about each product. However, please assume anything beyond what is stated in our description is in "as is" condition. If you have questions about the condition or function of an item, feel free to send an email to greatresults@ateknia.com.

Quick Checkout
Using Marketworks checkout allows us to ship promptly, usually within 2 business days. TO EXPEDITE PAYMENT AND SHIPPING, WE ONLY ACCEPT MARKETWORKS CHECKOUT. Your privacy is important to us and value your trust in providing your personal information. We will never share your personal information and only collect what is necessary to process your order:

• Your ship to address. Type carefully, this is what will appear on the shipping label.
• Select a shipping method if more then one is available.
• How you are going to pay for your item.

We accept the following forms of payment.

• PayPal (USA & International)
• Postal money order(USA & Canada only)
• Personal & Bank Check (USA only)
• Wire transfers (Please contact me for wire transfer instructions).

Note: We ship promptly after your payment clears our bank, usually 7-10 days. Make money orders and checks out to:

Ateknia, LLC
31 Buckboard Drive
Westford, MA 01886
USA

MARKETWORKS checkout does not require or collect any credit card information or PayPal passwords from you! If you select PayPal you will be transferred to the PayPal site to complete the transaction.

Fast Shipping
We make every effort to ship your package fast! Our standard shipping method is FedEx for all USA shipments over about 2 lbs. We use USPS for small packages, and shipments to Alaska, Hawaii, Puerto Rico, and all international destinations. Some very large packages may require exceptional treatment. If you have special requirements please email us prior to checkout.

Combined Shipping
We only offer combined shipping on multiples of the same item. With some exceptions, most items are prepackaged prior to the auction ending to facilitate fast shipping.

Even Faster shipping
Expedited shipping is available. At checkout you will be offered faster shipping options for an additional charge. If this doesn't satisfy your needs send us an email and we will try to meet your requirements.

Pickup
I am sorry, except in unusual cases, we are not able to provide pickup.

International Shipments
International bidders are required to pay customs, duties, Value Added Tax (VAT), brokerage fees, etc. on items being shipped to a foreign country. You are responsible for paying these costs directly to your local customs office, tax collector, or customs broker. They are not included in the shipping cost. For example, if you request FedEx to ship to Canada, FedEx will send you a bill in the mail after you receive the item that include these charges including a large FedEx brokerage fee.

Tracking numbers
After your shipping label is printed you will be mailed a tracking number or delivery confirmation number when available. Keep in mind that USPS doesn't always update their tracking/confirmation number so don't be too alarmed if your number doesn't show up.

Returns
We guarantee all of our merchandise to be exactly as described or we will refund your full payment price including shipping upon return of the item. Thanks also for giving us the opportunity to fix a problem prior to leaving bad feedback. Our reputation is very important to us. Email us at greatresults@ateknia.com. We look forward to working with you.

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