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We accept PayPal and Money Orders.
If paying by Money order send
payment to our address by clicking here.
Please contact us within 3 days of your auction(s) end to
let us know what payment method you are using. If we do not
hear from you within 7 days of your auction(s) end we will
file a non-paying bidder alert. If contact is not made within
10 days of your auction(s) end we have the right to relist
your item(s) & they will no longer be available to you.
The next step for us is to file a non-paying bidder which
will allow us to reclaim some of our lost fees that ebay charges.
Sales Tax: Texas Residents must add 8.25% sales tax
to their Final Total (after shipping). For questions regarding
Texas Sales Tax, please contact the Texas Comptroller 1-800-252-5555.
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me securely with any major credit card through PayPal! |
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We have spent a lot of time taking
photos that we feel really show our items. We want you to
know what you are purchasing, so we have supplied photos that
we have personally taken and measurements of all our items.
If you have received something and are not happy with it;
we will gladly accept a return(minus shipping costs). Please contact us within 72
hours after receiving your package to obtain a return request. |
| Damaged or Lost
Packages |
In the unlikely event that your package gets lost in transit we will send you a replacement or if your item is out of stock we will send you a refund of your total lost. If damage occurs to your product contact us immediately upon receipt and we will handle your order. Our goal is for every customer to be happy and we will do our best to ensure a successful transaction.
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***. All United States orders are shipped securely in
a box; not an envelope. ***
 Shipping
is calculated as follows: If you purchase one item then shipping
will be the stated charge.
Note******We include delivery confirmation &
guaranteed delivery on all USA orders!********
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| Combined Shipping
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 Shipping
Upgrades/Priority Mail(US)
If you would like priority mail over 1st class the cost will be $6.50.
We are always more than happy to combine shipping & you may combine auctions within a 7 day period.
The best way to ensure the correct shipping cost is to
request an invoice when you are finished shopping. Every item will have a shipping rate & a combined shipping rate posted. Charms have a low shipping charge of $3.50 for as many as you purchase but one single payment needs to be made. ***All charms come with a jump ring and are guaranteed Sterling Silver and in-stock.** All other items ship for what the stated shipping rate is. The combined shipping rate is what that particular item would cost to ship with another item. (For multiple purchases we ask that one single payment is made to receive combined shipping). Some people
just want to pay instantly for several items so we have given
the easist instructions on how to make a combined payment
on your own.
****Very important information regarding
when your auction(s) end****
We will at the end of your auction(s) send you an invoice
within 24 hours.(Usually much faster). One item is easy to
go ahead and use paypal but for more than one item won most
people wait for their invoice. If you do want to go ahead
and pay immediately for 2 or more items you must
make only one payment through paypal. Add up your items and
follow the above shipping instructions and then you would
make payment by logging in 
clicking on the 
tab and using sales@harmonicway.com as
the recipient's email address.
Texas residents & orders shipped to
Texas must add 8.25% to the total cost including shipping
(Item(s) + Shipping + 8.25% = Total Due).
****If you don’t make one payment we will not
be able to offer you our combined shipping rate and you will
have to pay more for shipping. The reason for this is paypal
charges an additional fee for items paid for separately. We
are not trying to make money on our shipping/handling so if
you need any help please contact us.**** |
| CANADA & INTERNATIONAL SHIPPING RATES
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IMPORTANT ***** PLEASE NOTE: ***We are not responsible for any duties or import taxes your Country may impose. We have no way of knowing in advance if you will be charged fees or what your fees may be if charged. This is your responsiblity to find out before bidding. Sorry, we will not mark an item as a gift and will put the actual price paid on packages.**
Due to the fact that international
rates vary from Country to Country email us before bidding
or using a buy it now if your purchase is going to be larger than $100.00. INTERNATIONAL ORDERS under $50.00 the rate is approximately $4.50 to $7.00 depending on the item(s). We do ship securely in a
box; not an envelope. For orders over $100 please email for shipping charges.
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Because of ISP blocking and spam
filters, we offer several way for you to contact us. We answer all email & send email in regards to your end of auction and when your package has shipped.
Email: sales@harmonicway.com
Payment Address:
Harmonic Way
PO Box 262166
Plano, TX 75026-2166 |
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We really appreciate positive feedback and will return the
favor of your feedback. Some people want us to leave feedback as soon as they have made payment & can become disgruntled because we won't. We feel the transaction is not complete until you have received your item(s) and are happy. If there is a problem we want to hear from you either through email or phone and not through feedback.
We strive for 100% customer satisfaction and will do everything we can to ensure
a positive transaction. |
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