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The HDDofUT me Page
Who
we are.
I bought my first
product in 2001 and became addicted to eBay. So in Oct. 2002 I decided to take
my pleasure source and turn it into a income source...OK a
business. So I started selling my own items...cleaned the garage,
basement storage, boxes never opened, and now take
items on consignment as well. My wife still asks me "Honey
where did that ------- go?" "Gee Hon Im not sure."
I am ALWAYS trying to find great deals, provide interesting items,
give as accurate descriptions as humanly possible, photograph in
focus, and ship quickly.
Have
a question before you bid?
Please email me any questions. I check my email at least
twice a day. Most of the time, I will answer your question on the
day you sent it.
Types
of payment we will accept?
I accept PayPal, Cashier Check, and Money
Orders. Payments are due five (5) days after close of auction. I
understand things come up that causes payment delays to happen.
Please communicate these to me before hand.
How
do you ship?
I use the United
States Postal Service (USPS) Priority
Mail for
items less than 2 pounds. For those items over 2 pounds I will
ship UPS
Ground (prefered)
or FedEx Ground.
I do ship internationally. International shipping can be quite
costly. Please feel free to ask for an estimate before you bid.
Please provide a postal code and telephone number in your email. USPS, UPS and FedEx requires a telephone numbers for
international shipments.
If, for some reason, you require a carrier other than USPS, UPS or FedEx email me and we can work to coordinate a
different carrier.
When
do I ship?
When I receive your payment, I send you a confirmation email to
let you know that I received the payment and I will tell you the
shipping date along with a tracking/confirmation number. Usually,
I will ship within 3 business days (goal is next day) following
the payment receipt date. I usually go in the afternoon, but have
been known to make a morning visit.
What
about insurance?
For my auctions, insurance is optional. I charge the USPS
rate. I am very conscientious about packaging delicate
items and have not had items break due to lack of bubble wrap or
peanuts. However, once I hand over the package to the carrier,
the package is not my responsibility. Any carrier can damage or
lose a package. Statistically, the number of insurance claims is
very low, but when it's your package, statistics seem irrelevant.
I recommend insurance for any collectible item that would be
difficult to replace or any expensive item. If you need to make
an insurance claim, I send you the paperwork and then you file
the claim with the carrier at the destination.
When
do you leave feedback?
Usually, I leave feedback after I have received notification from you
that the package arrived safely and is as described. The
notification can be in the form of an email or feedback left for
me.
What
if there is a problem?
Customer satisfaction is my
number 1 priority. If you feel you can't leave positive feedback,
please email me. I would appreciate the chance to
resolve the issue rather than learning of a problem through
negative feedback.
Do you sell elsewhere?
You may look for other items
I have at Half.com
Will you sell an item for me?
I would be happy to
sell your item if you live, work, or own a business in Salt Lake
City, Utah or surrounding area. To find out how the consignment
process works, please email me and include your phone number. I'll give
you a call and we can start right away!
I am a Trading Assistant - I can
sell items for you!
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