HogtownTrader is an online commerce agent owned and operated by Holland Associated Enterprises, Inc., based in Florida. We offer gifts, collectibles home and garden decor, as well as seasonal items. Our goal is to offer quality merchandise at money $aving prices. An impossible task? NO! Research and careful buying minimizes our costs and we pass the $avings onto you.

Payment: We accept PayPal (PayPal confirmed addresses only.) Payment is expected within 3 days after the auction closes. A reminder will be sent according to eBay policy (http://pages.ebay.com/help/tp/unpaid-item-process.html). An Unpaid Item (UPI) complaint will be filed with eBay. If there is a problem or unusual circumstances, please contact us immediately and allow us to assist you. We are required to collect 7% sales tax when Ship-To address is in Florida.

Note: When paying with PayPal--do not hit the back button once you have initiated the payment process. This action CANCELS your auction/purchase.

Shipping: Once payment is received, your order will be processed and shipped out in 2-3 business days. The shipping and handling charges will be clearly noted on the auction page. Please make sure the Ship-To address you input is correct. We are not responsible for any wrong or undeliverable addresses. We do not ship to unverified addresses. Delivery times posted are those of the specific carrier. We have no control of delivery times once the package is surrendered to the selected carrier.

Returns: Your satifaction is our #1 goal. If the item delivered does not match the description you will receive a refund of the purchase price including shipping charges. Certain auctions may have a No Return inclusion, please read the listing carefully. Unless otherwise specified, if you are not 100% satisfied with your purchase we will refund the product price less a 15% restocking fee. Buyers must notify us within 14 days from receipt of purchase to initiate/request a return/refund and to obtain a Return Merchandise Authorizaton (RMA#). Title the subject line of your email "Return of +eBay listing number. If you received the wrong item, please email us with "Received Wrong Item" in the subject line. Once your return is approved, we will issue a RMA number for your order. We do not accept returns without a RMA#. Please note that after 14 days, the item is legally your and will not be accepted for refund/return. Sorry, No Exceptions.

The product must be returned in its original new condition and in the original box, including all paper work/instructions/warranty cards, etc.

Note: We DO NOT REFUND SHIPPING CHARGES. Shipping charges are the responsibility of the buyer. Sorry, NO EXCEPTIONS.

Feedback: We work hard to maintain our 100% satisfaction rating. If you are not satisfied with your transaction please allow us the opportunity to resolve any issues that you may have. Please contact us prior to leaving anything other than a 5*STAR feedback. Feedback is given when your transaction is complete. This means you have received your item and posted your 5*STAR feedback indicating your satisfaction. We will respond with your feedback within 2 days. The job is not done until you are satisfied.