Your bid is a contract

Remember, your bid is a contract. Your bid signifies that you have reviewed and agreed to the terms of this sale, in addition to the terms outlined in EBay’s user agreement. If you have any questions about our items or the terms of this sale, please ASK US FIRST, as eBay has very strict policies regarding bids retractions. Non-paying bidders will be reported to eBay and will receive negative feedback. Additionally, in accordance with eBay policy, we reserve the right to refuse delinquent payments.

Email and Contact Information

The fastest and most reliable way to contact us is via E-mail sales@USsecuritysolutions.net Your messages will be answered promptly Monday through Friday in most cases. Emails received on weekends and holidays will be answered the following business day. Please note that if you hide your email address from us, you will not receive a response.

Regarding Spam Filters

Tracking information and other mail regarding your questions or purchases may sometimes be incorrectly classified as spam or bulk mail by some email clients. Check your bulk folders frequently. If we require a response and don't receive one, we can only assume we are being ignored and will proceed accordingly

Shipping Information

Tracking numbers will be emailed to you when your items ship. Standard shipping rates apply for ground shipping within the lower 48 states only. If you are purchasing multiple items, we can combine the weight. Residents of Alaska and Hawaii - please contact us for shipping rates prior to bidding.

     Shipping requirements

Items can only be shipped to:

• Your Confirmed US PayPal Address Your credit card's billing address The address printed on your personal or business check
• Any US address you specify with your Money Order or Cashier's Check

     Additional Information

Many items can be shipped the same or next business day after we receive your payment, but in some cases may take up to three business days. Most items will be shipped via UPS unless otherwise noted. Standard shipping rates include insurance for the first hundred dollar. Shipping discounts are often available when purchasing multiple items. You may request an invoice for your purchases prior to sending payment.

• Shipping charges are non-refundable for returned items which are found not to be defective.

     Regarding P.O. boxes

• We ship USP only no USPS We don't ship to P.O. Box 

     Local Pickup

Local pickup and payment are available at no charge, and by appointment only. Arrangements for pickup must be made via e-mail and at least a day in advance. Items must be paid for and picked up within 7 days. You must bring a printed copy of your winning bidder notification for your purchase price to be honored, as some items may also be for sale in our retail store. If using PayPal, please submit payment after requesting an invoice to avoid unnecessary shipping charges.

     International Shipping

Due to the difficulties associated with collecting duties & taxes, we are no longer able to offer international shipping. unless otherwise noted. If in doubt, please send us your Country address and request price and availability before bidding.

Payment Details

We accept the following payment methods. See below for additional information.

• PayPal (US and Canada accounts only) We can accept your payment through PayPal - a PayPal account is not required. See below. Cashier's Check or Money Order Personal or Business Check
• Cash (local pickup only)

A 5% sales tax will be applied to all sales and payments made within Massachusetts unless a tax exempt certificate is presented.

PayPal

Payment must be received within 48 hours of the auction's close. E-checks, which take several days to clear, are also acceptable. Payment will only be accepted from accounts with confirmed United States addresses.

Items will only be shipped to your confirmed address. For security purposes, shipping to alternate addresses is not available.

Credit Card

We DO NOT accept credit card payments over the phone or via email. in order to use Credit Card you need to place an order on our web site www.USSecuritySolutions.net

Checks (personal or business)

Please include a copy of your winning bidder notification from eBay when sending your payment. Your payment must be received within 10 calendar days of the auction's close. Please allow adequate time for US mail. You are strongly advised to send your payment via Certified Mail or purchase delivery confirmation. We are NOT responsible for lost payments. For personal checks, you must include your Drivers license number, issuing state, and date of birth on your check. This information is required by most retail stores, and we are no different. Checks missing this information cannot be processed and will delay your shipment. Please PRINT clearly. For security purposes, items will only be shipped to the address as it appears on the check. Personal checks can usually be processed electronically and will be returned with your shipment.

Counter checks will not be accepted under any circumstances.

Money Order / Cashier's Check

At your option, you may wire the money to us through Western Union or send a paper money order using the issuer of your choice. Wired payments should be sent within 5 calendar days of auction's close. Be sure to include a copy of your winning bidder notification from eBay which shows your name and shipping address when mailing your payment. Mailed payments must be received within 10 calendar days of the auction's close. Please allow adequate time for delivery. You are strongly advised to send your payment via Certified Mail or purchase delivery confirmation. We are NOT responsible for lost payments. Please verify that the following information is included with your payment. Please type or print clearly.

eBay item number your name shipping address

telephone number of the issuing branch

While most payments are approved within 24 hours of receipt, please allow up to 5 business days for approval. Your item's will be shipped thereafter.

Warranty Information

No warranties except as stated in the auction description. Any items which include a DOA warranty and DOA will be issued a full refund after the merchandise is returned to us and its status verified. Any damage resulting from, or appearing to be the result of misuse or maltreatment of the product will void the warranty. Poor packaging for the return shipment will also void the warranty, and the item will be returned to the buyer at the buyer's expense, or a partial refund may be granted (less damages and shipping charges) at our discretion. Keep and re-use the original packing materials, as we cannot assume responsibility for damaged packages that you ship. Additional charges for non-standard shipping are non-refundable. CPCAM and only CPCAM products are covered under the term and conditions listed below

Feedback Policy

We leave positive feedback for all transactions where payment is received on time and in accordance with the above terms. We appreciate receiving positive feedback in return. If there are any problems with your items, please give us the opportunity to assist you before reciprocating. If you leave neutral or negative feedback, we will consider the matter closed.

Terms and Conditions

About CPCAM

For the past few years, our series products have become one of the most outstanding products on the market.

For this, we are proud to present you an excellent product--CPcam.

CPcam, which represents low Cost and high Performance, includes 8 series that reach a total of 24 cameras. And their prominent features are:
color Sony sensor inside, low illumination, low current consumption and fashionable design.

CPcam is designed to meet the needs of our customers with the most discerning eye for quality while being easy on the budget. If you are interested in CPcam or have any inquiry of our products, please feel free to contact us at any time. Look forward to hearing from you soon.

• Defective items will be repaired or replaced for the duration of 1 (one) year starting from the day of purchase unless otherwise stated (Please review our RMA Policy for more information).
• Shipping charges are not refundable.
• All returns are subject to our RMA Policy (Please review our RMA Policy).

U.S. Security Solutions understands the importance of price stability to customers making bids or preparing marketing materials. However, due to the volatile nature of the rapidly growing market, please be aware that we reserve the right to make price changes at any time without notice.

U.S. Security Solutions is supplying products with the understanding that you, as the customer, have the appropriate licenses, training, experience and insurance to perform installations safely and legally.

U.S. Security Solutions accepts no responsibility in the event any property damage or injury occurs to users of the products, or installers of the products. Product descriptions provided are, to the best of our knowledge, correct at the time of publication or web page creation. Due to the continual product development, the actual product shipped may differ in specifications. Please use the manufacturer’s specifications and instructions when installing products.

The purchase of any products from CPcam constitutes acceptance of these terms.

U.S. Security Solutions Tech Support

please make sure you have checked the operation manual first for quick solutions. If you are still experiencing difficulties, feel free to contact our Tech Support Team at 1-617-959-6166 or email us at support@USsecuritysolutions.net

U.S. Security Solutions RMA Request Policy

Return of Merchandise Procedure
U.S. Security Solutions. support staff is available to assist its customer in determining whether the product is defective, prior to it's return. Based on the circumstances, we may be able to provide a recommended phone fix.

An RMA Authorization number MUST be obtained PRIOR to returning any product. Customer and product information is required to process an RMA. Please phone or fax for your RMA request to obtain an RMA number which will valid for 7 days. The RMA number does not guarantee that you will receive warranty service, replacements or that credit will be approved. Returns not conforming to the appropriate procedures will be returned to you, freight collect. We will not accept a product that is returned not in original packaging, marked, or physically damaged. 

Returning Products To U.S. Security Solutions. 
Proof of Purchase MUST be included with the shipment, quoting the invoice number. A detailed description of the problem will speed up the repair/replacement turnaround time. Products must be in their original packaging material and box, all undamaged and unmarked, including anti-static bags, manuals and cables, if originally included. Improperly packaged product is frequently damaged in transit, requiring U.S. Security Solutions. to refuse your shipment within 48 hours. Enclose your RMA number(s) with your shipment.

NOTE: Shipments to U.S. Security Solutions. MUST BE PREPAID TO DOOR WITH THE RMA NUMBER ON THE LABEL. Product that has been deliberately marked by the customer(s) for ID purposes will not be accepted for replacement. We recommend a small, easy-to-remove sticker be utilized for ID purposes, to show invoice number, invoice date, etc. 
Receiving Your Repaired Or Replaced Product U.S. Security Solutions. will ship your replacement right to your door, freight collect by a carrier of your choice.

Inquiries
When making inquiries, always refer to your RMA number. Please allow us at least 3 days, following receipt, to process the returns. 

Returns For Credit
Returns within 7 days of purchase must be pre-authorized by contacting your U.S. Security Solutions. Account Manager and are only acceptable when in "NEW", resalable condition with original boxes unmarked. A 25% restocking fee will applied based on the item's purchase price. 

Returns after 7 days of purchase will only be entitled to repairs or exchange.

DOA Merchandise
DOA product will be immediately repaired or replaced by U.S. Security Solutions. during the first 7 days from our invoice date. If U.S. Security Solutions. can not repair or replace the item promptly, you will have the option to take a similar product at equal value or a credit. Original, unmarked packaging is required

No Fault Found
"No Fault Found" returns will be subject to a $25.00 inspection and handling charge. The merchandise then will be shipped to your door, freight collect by a carrier of your choice (if applicable).

Off Warranty Service
Off warranty service will be provided at $75 per hour for labor, plus parts and shipping cost.

We reserves the right to modify the terms and conditions of its RMA Policy within 30 days of written notification via email or by regular mail