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Get Even More DA Help

I have an exciting announcement to make: We are now offering Live Help for DeepAnalysis customers!

Now you can chat live with an experienced DeepAnalysis customer service representative, M-F, 1:00pm to 6:00pm, MST.
The Live Help icon is located on the left side of the Welcome tab in DeepAnalysis, for your convenience, while you are using DeepAnalysis. Live Help is easy!

Click the Live Help image on the left side of the Welcome tab:
If a representative is available to chat, you will see this window:
When you enter the requested information and click send, a customer service representative will open a chat line with you within a few minutes.
The Live Help window works just like an Instant Messaging program.

If a representative is not available when you click the Live Chat icon, you will see this window:

Please fill out the form and click Send. A customer service representative will recieve your concern/request via email and will respond at his or her earliest convenience.

Live Help is available from 1:00pm to 6:00pm, MST, Monday through Friday. We hope Live Help will help you get what you need from DeepAnalysis

Want More Power from DeepAnalysis?

Click the image below to download the Seller´s Guide.

Also, don´t miss our tele-workshops in the HammerTap Resource Center.

Call for Topics

We want to know what you want to know about the world of auctioning for future issues of Auctionography.
The topics don´t have to be limited to auction research. For example, last week we recapped a report on the eBay buyer profile.
Please send your requests to auctionography@hammertap.com.

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