|
Affordable, Beautiful, & Powerful
We work
directly with manufacturers - no middle man means less cost to you
We don't
restock until everything is sold - bulk orders reduces cost to you!
Bidding:
Feel free to ask
questions. Questions are greatly appreciated. Happy bidding!!!
Winning bidder will be
contacted via email within 24 hours. If we do not receive a response
within 3 days, we reserve the right to sell the item to the next highest
bidder.
Per eBay rules, we
reserve the right to reject winning bids from any user with hidden
information or negative feedback, or from users who have violated the
terms of any of our past auctions.
Payments
Please send
PayPal
payments to:
Orders@EchoGoose.com
Money Orders and Cashier's Checks can be
sent payable to:
Echo Goose
3592 ROSEMEAD BLVD #299
ROSEMEAD, CA 91770
Payments sent via mail
MUST
include your address AND eBay auction item number. Payments received
without an item number may experience a significant delay in processing.
Shipping
Please allow up to 10 (ten) Business Days
(M-F, excluding holidays) from payment for delivery for all items
regardless of shipping method.
If your item is being shipped to Canada
please allow approximately 30 days from payment for delivery.
All items please refer description in the
auction to fully understand what shipping method will be used for that
item.
We strongly recommend that you purchase
shipping insurance (especially if you live in an apartment complex), as
we are NOT responsible for
items lost, broken, or stolen in the mail. We self-insure our packages
when shipping insurance is purchased.
We
DO NOT ship COD.
Feedback
Our feedback policy is to leave feedback
after feedback has been left for us.
If you leave us positive feedback, we will
leave you positive feedback within 5 (five) business days
We do not leave feedback for those who
leave us neutral feedback
We strongly suggest that if you have a problem with an
item, you contact us to resolve the problem, as we leave negative
feedback for those who leave us negative feedback. In our experience,
those who have left us negative feedback have been difficult to work
with and have caused us to have a negative experience with them.
Exchanges of Defective/Incorrect Items/Refunds
Defective/Incorrect items should be sent
to:
INTERNET SAFE
C/O EXCHANGES
3592 ROSEMEAD BLVD #299
ROSEMEAD, CA 91770
We DO NOT
pay for or Reimburse return shipping (no exceptions!)
Exchanges MUST
include a note that contains "your name", "your address", "item
number", and "detailed reason for exchange".
Exchanges must be received with 21
(twenty-one) days of the original ship date.
We do not issue refunds, exchanges only.
If for some reason we are not able to
provide you with a replacement item we will issue you a refund.
We do
not guarantee compatibility or suitability for use of any item.
Combined Shipping
We will gladly combine shipping on multiple item purchases during the
same checkout session. Do not complete checkout until you are done
shopping. Once you have completed checkout you are no longer eligible
for combined shipping on additional items purchased. If you are having
problems with the checkout session, please do not hesitate to contact
us.
To figure out your combined shipping, first take a look
at the Shipping Info
section of the auction.
For U.S. orders we have two
different shipping methods, USPS and FedEx. If you purchase one item
that has USPS and one that has FedEx no shipping discount is offered.
We understand that this maybe a little
difficult to figure out, but rest assured that during your checkout
session the system will automatically total the shipping and provide you
with shipping discounts where available; or in other case just contact
us via email and we'll gladly give you the rate there.
***If
item is being shipped to Canada please contact us for rates.
Insurance
If you
would like to purchase the shipping insurance when purchasing more than
one item, you just need to add up all the insurance rates listed for
each auction. There is no discount on shipping insurance, since the
value of the items is what is being insured. We self insure all
packages. |