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Can I pay by Check, Money Order or Cashiers Check?
Yes. Money Orders or Cashiers Checks. NO to Personal checks.
Please include the order number, product description, year, make and model of your vehicle and remember to include ship to
information, email address, contact phone number. NO P.O. boxes. You will receive a UPS tracking number via e-mail after your product has been shipped.
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Can I pay using PayPal?
We gladly accept PayPal. If you're not already a PayPal member, signing up for PayPal is easy! It takes two minutes. To learn more, or to get started, visit PayPal's website at: www.paypal.com. Once you have joined PayPal, you can send your payment by entering our e-mail address in the "Recipient's E-Mail" field on the "Send Money" tab of PayPal. Please send payment to our account name: jay@jaylipe.com. Please make sure you supply us with all the information we'll need to properly ship your item! Payment must be confirmed.
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Can I pay using a credit card over the phone?
Yes! We will gladly accept payments by ALL major credit cards right over the phone. Please call us 7088959350, 708.895.9350 to make a payment. Please be advised that we can ship ONLY to the address verified by your credit card company (your statement address).
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What other methods of payment do you accept?
We accept Paypal, All Major credit cards excluding Discover, cashier's checks and money orders.
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Can I pay by C.O.D.?
Sorry, we do not accept C.O.D. payments at this time.
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If I pay with PayPal -- will you ship to an unconfirmed address?
Sorry, we will not ship to unconfirmed addresses as a general rule. Please contact us for further details. If you have any questions about how to confirm your address, please visit PayPal's help center.
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Do you ship internationally?

YES, excluding Asia
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What happens after I have paid for my item?
Orders are normally processed each day Monday thru Friday. Usually, if your payment is received after 3:00 P.M. C.S.T. or on a weekend, it is processed on the next business day. Within hours of processing your order, we pick out the items you have selected and prepare them for shipment.

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What shipping methods do you have available?
We ship all of our items via UPS. Internationally we ship USPS.
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When can I expect my order to arrive?
After your order has been processed and shipped, UPS usually takes 1-6 business days to deliver. If you need your item faster (or even overnight!), expedited shipping is available at an additional cost. Please feel free to contact us for express shipping quotes.
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How much are the shipping fees?
The shipping fees for all of our products are clearly stated on the checkout page. The fees cover UPS Ground, Next Day, Second Day and 3 Day delivery with insurance for the full value of the product.
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Do I have to pay sales tax?
Since we are a  Illinois  company, we are required by state law to charge 8.25% sales tax when shipping to state of Illinois addresses only.
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Do you allow local pickup at your location?
Yes we do, please email us your request for a pickup. Pickup is available Monday thru Friday during normal business hours upon appointment with us. Must have 1 day prior notice in order to pick up to make sure the product is at our location.
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What do I do if my package was lost or damaged?
If a package arrives damaged, please hold onto the merchandise and all packing materials until advised otherwise by UPS. You may call UPS Customer Service at 1-800-PICK-UPS (1-800-742-5877), and contact us immediately. If your shipment does not arrive when anticipated, you must also contact UPS Customer Service and our offices immediately.
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I still have a question. How can someone assist me?
If you have any additional questions or comments please don't hesitate to contact us. We try to answer all e-mails within 24-48 hours. You may also email us jay@jaylipe.com. Our office hours are 8:00 A.M. to 5:00 P.M. Monday thru Friday, C.S.T.
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