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Our shipping and handling costs are very easily
found at this location in every auction we sell.
Shipping and handling pays for
more than you think!
S/H pays for the excellent packaging and materials, labor,
warehousing of the item(s), and many other costs.
If you live elsewhere in the
world and looking for the S/H rate for your country, try clicking
the link below!
Other Countries |
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Here, on our auction, we list the items
condition. The items condition can vary from New, Refurbished, Used,
and As Is. |
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Here, on our auction, is where we list the
warrantee information |
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Here, on our auction, is where we
list payment options and terms information.
Send Addressed Payments to:
Virtual Information Systems
36567 Kensington Dr.
Madera, CA 93638
Please Make Payable to:
"VIS"
j
Payment due within 15 days of auction close. Don't
bid if you don't intend to buy. |
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Terms and Conditions
(If you place a bid, you are considered to agree on the terms and
conditions below) |
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Bidding
Shipping and Handling (S/H)
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We ship all items
internationally; on some items we don list
international quotes because the item is very heavy
and too expensive to ship. However if your
interested we will be happy to answer your email S/H
request.
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If you need intl. S/H
quotes for an item youe interested in, please
visit the item auction and click the i>Other
Countrieshyperlink before emailing us for a
quote. Although we don mind taking time to answer
your questions, if you can locate the rates without
emailing us it saves us both time.
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We take great care in
packaging our products & getting them to the
carrier. However once we have delivered the packages
to the carrier it is out of our hands. Without
purchasing insurance on your item(s), any loss,
theft, or damage during transit can not be
recovered. Unfortunately, on occasion this does
happen so please purchase insurance on any items you
need to protect.
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Shipping and handling
pays for more than you think! It pays for excellent
packaging and materials, labor, warehousing, and
many other costs.
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S/H is non-refundable
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NO LOCAL PICKUP
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We DO NOT ship to the
following continents and countries: ( Mexico,
Central and South America, Philippines )
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We are required by law
to collect CA Sales TAX if the item is sent to a CA
address.
Payment
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Payment must be received
within 15 days. If you have extenuating
circumstances please let us know.
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We accept Money
Order, Cashier's Check, BidPay and PayPal. If
using PayPal, we prefer to ship to your confirmed
address
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NO CHECKS
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Please do not pay if you
need additional quantities, other items, problems or
have any questions. Since were running an automated
payment and expediting system this may cause the
item to be shipped before we get a chance to address
the issue you may have.
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All payments should show
your eBay User ID, email address, auction number and
a clear, easy-to-read shipping address.
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If you have won more
than one item please total the amount and send one
payment rather than sending payment for each
individual item separately. If youe not sure of
the total please email us and we will be glad to
help. Payments sent separately will be refunded and
we will ask you too send one payment. That helps
keep our payment processing fees down which will
benefit you too by allowing us to give you the
lowest prices possible.
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We combine S/H on all of
our auctions using the combined method. We take the
largest S/H charge from all the items and then add
the additional S/H amount from each of the other
auctions for all of the other items.
See Example
Policy
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We are not responsible
for loss, theft, or damage during transit unless
insurance has been purchased on the item(s). We will
not issue any refund/replacement until the carrier
issues a claim reimbursement to us. However, wel
fight for you!
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We reserve the right to
cancel bids if the bidder has a non-paying,
negative, or zero feedback record. We also reserve the right to refuse service to anyone.
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Orders will normally be
sent out next business day after payment has been
received and cleared.
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Emails will be answered
within 48hrs. (Sequentially, in the order received.)
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Just like you, we DO NOT
work on SATURDAY AND SUNDAY.
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Negative feedback is not
taken lightly, and should not be used as a threat.
Please be respectful and give us a chance to resolve
any issues you may have before leaving negative
feedback. By leaving unjust negative feedback, or by
leaving negative feedback without letting us first
try to help you with the issue, you remove
flexibility.
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We reserve the right to
impose a "cancellation of purchase" service charge
of up to $3.75 each unique item #.
Returns
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All sales are final.
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For items under
warrantee, you must request an RMA # before the
return or exchange of the item(s).
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Please
contact us if you have any problems with your item(s) or require RMA #.
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No returns or exchanges
if item(s) have been altered, modified, damaged, or
painted.
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All returns must be sent
back to us at purchaser expense. All replacement
item(s)will be shipped according to the auction
shipping terms to the purchaser for free.
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