These Policies are a part
of all of Jessiepearl's auctions or orders. Your bid indicates that you
have read, understood and agree to these terms and conditions.
Payment: PayPal is the
preferred form of payment.
Payment should be received within ten days of auction close.
Taxes: State
Sales Tax of 8% must be paid when shipped to a Georgia address.
Shipping:
We try to ship within three days of
payment. After the item is shipped, you must also allow for the
delivery schedules of the USPS, UPS, FedEx, or other carrier
that may be used.
A Dog Crate, Pet Bed, Cat Litter Box Cover or other items with color choices can not be shipped until we know your choice of color. Please indicate your choice in the "Comments" section of
your Pay Pal payment invoice while paying or e-mail your choice to the
e-mail address shown.
S&H prices shown for this auction is for
the contiguous 48 states in USA only. All other USA or international
bidders should e-mail for S&H pricing. Some items, due to weight or
size, are not shipped by us outside of the USA. Please check with us
before bidding. Customs forms will state the correct value - do not
request that we misrepresent something.
Seller is not responsible for items lost
in the mail. This is a simple concept and it will not change simply
because the buyer decides to assume the risk now and then the item gets
lost later. Mail does get lost sometimes.
After we place the item in the hands of the USPS we have no more control
over the package than you.
Delivery after Item is Shipped:
Winning items are delivered by USPS, UPS or FedEx. See
Chart on our About Me page for average delivery times. Choice of
carrier is at seller's sole discretion.
Refunds & Returns: If your
purchase is a new pet item and the product is not as it was described in the
auction or offer, please return the item unused and undamaged in its original
package within 10 days of receipt for refund of the bid or offer price. If Shipping was included in the offer price, any refund will be net of any actual shipping costs incurred. You will not find our descriptions to be incorrect, therefore, please do not make assumptions about the product. If there are questions, you must e-mail us before completing your purchase. Once a pet product is used, or if appears to be used, a pet item may not be returned. If there is a manufacturing defect, the product or the defective part will be replaced. If the item was damaged in shipment and the item was insured,the purchased item will be an exchanged for a like item if
available.
If more than one size of an item
is offered by us please select carefully. If an item that you purchase
is the wrong size, please return the item undamaged in its original
package within 10 days of receipt for an exchange for the correct size.
Purchaser is responsible for all shipping costs both ways plus any
difference in size price.
If more than one color of an item
is offered by us please select carefully. A
return will not be accepted.
In all cases
E-mail your questions before you bid. Please see other information
which my be relevant to this transaction on the item's offer page.
For antiques, vintage or used items we will
attempt to describe the item and any defects to the best of our ability,
however, you must realize that we are not experts and a vintage item is
going to have imperfections due to it's use over the years. Used items,
therefore, are sold as-is and can not be returned.
Contact Me:
Once you have paid by Pay Pal our record of your
transaction is by your real name used for shipping
as shown by Pay Pal. PLEASE use that name in future communications with
us. Using only the item number, your eBay name or your e-mail address
only causes delays. NOTE: eBay's communication
method does not give your real name unless you sign your message.
When e-mailing direct
via our e-mail address for any reason, please make the subject line clear
and related to eBay to avoid being deleted as spam. My Spam filter will
ask for a verification e-mail from you that must be answered to prove
a valid contact. Because of the filter, we suggest using the eBay
communication service - please remember to include your REAL name.
We attempt to answer
all e-mails promptly, however, it may take up to 48 hours for an response.
We are closed on
holidays and on the weekends. E-mails may not be answered until Monday.
The policies shown above
answer most buyer's questions and should be read before
bidding. Your bid acknowledges that you have read, understand and
accept the terms of these policies which are a part of any eBay product
offer made by Jessiepearl. Make no assumptions - actually read before
bidding and e-mail questions before bidding.
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See Mr Herzher's Rattan Pet Homes & Beds and Cat Litter Covers In our eBay Store 
