The Way We Do Business - Policies - Terms - Everything else
First and foremost,
As an eBay Powerseller all our items are guaranteed to be as represented or your payment will be cheerfully refunded! Our philosophy is "treat others as
you wish to be treated". We now have over 9500 positive feedback's with the first couple hundred being as a buyer. We want you to be thrilled when you
receive your winnings. If there is anything we can do to make your experience more enjoyable please let us know.
We are proud to say our unique feedback is slowly but surely growing as over 1/2 of all sales are from our regular customers, hence the 2-1 ratio. Thank
you, Thank you, Thank you!!!
We follow eBay's guidelines concerning .....
Our invoice will be included in Ebay's "End of Auction" notice sent via their automated system to the winning bidder. We expect a reply within 5 days including the winning bidders mailing info and
payment preferences. Payment is expected within 10 working days unless prior arrangements have been made.
Due to increasing costs it is necessary for us to file Non-paying Bidder Alert for all uncompleted transactions. Should the transaction be completed at a later
date we will be happy notify eBay of such.
We always leave feedback and prefer it to be positive. When your payment is received and your item is shipped, feedback will be posted to your account. We frown upon the practice of withholding feedback until it is left for us.
Shipping Terms-
We use USPS for all auctions and regularly consult their web site at www.usps.com.
Domestic items are normally shipped Priority mail with delivery confirmation. We usually ship domestic items daily, Monday thru Friday. Insured and international items are sent twice weekly.
Specific shipping terms will vary from auction to auction so please be sure to confirm the rate before bidding.
Multiple auctions combined into one shipment can sometimes be shipped at a better rate so please let us know if you are bidding on more than one item.
International orders are always welcome, although shipping costs will vary and can be expensive. Please email us for international shipping information prior to bidding if you are unfamiliar with the rates.
Payments-
We accept Cash(not recommended for snail mail), checks, money orders, cashier's checks.
Major credit cards are accepted through Paypal and Bidpay.
Should payment be made though one of the accepted online payment services we can only ship to the Confirmed address provided by the service used unless prior arraignments have been
made. I know this can be frustrating but unfortunately it necessary for new buyers or ones with questionable feedback.
Rating guide-
New,NWT-With manufactures tags. Exactly that.
New, no tags, NWOT- I will only rate an item in this category if I can personally guarantee it is so. Examples would include items I have purchased in lots quite often do not have tags. I may have removed it from the manufactures bag for a photo, measurements ect...
Like new-These items are just that. They have not been washed or worn but are also without tags or other details as mentioned with the new items. I am a real stickler about that.
Very good-These items have been worn and washed but are not showing any signs of wear. I will put new items that I have washed in this category also.
Good-Items in this category have been worn and washed. They do not show any specific signs of wear and are probably most like the majority of others you already own. Unless that is, you replace your wardrobe after 2-3 washings.
Vintage/Fair-These items have been well worn. They may show some fading or thinning of the fabric. I normally do not carry items in this condition unless they are very hard to find items.
I will always note any defects and problems. Examples of things I would note are; holes, stains, mended spots, wear spots on collars, cuffs ect... Again, I do
not usually carry items with these types of problems unless they are hard to find items.
Return Policy-
We offer a satisfaction guarantee on all items. Should your purchase not be as described your original payment amount will be refunded. Should you
wish to return an item for any other reason we will refund the final value auction price minus a 20% restocking fee.
Everything Else
We have found when shopping in this manner it is extremely important to accurately describe and detail all items. We will include photos showing the features
of each item as well as a full description in each auction. An items color, size, actual dimensions and condition will be noted. In the case of clothing we have found that the manufacturer and the style of item can make the sizing often difficult. To insure you receive an item which is a perfect fit for you we measure them laid on a flat surface without stretching. Shirts and Jackets are measured across the front, just under the sleeves and down the back, from the
bottom of the collar to the bottom of the hem. We suggest you do the same with your favorite of the same style item and then compare the actual dimensions. In the event a picture is not showing up or description incomplete we would be happy to provide them via email.
Should you have any questions, concerns you may contact us at gwayman@earthlink.net. We do receive a large volume of emails but will get back to you as soon as possible. Thanks for your interest in our auctions and we hope you enjoy shopping with us!
Praise: Great customer, prompt payment, AAAA+++++ Ebayer
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