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About Us
K-Garage is a firm that started by enthusiasts to provide quality parts at reasonable prices and we specialize in motorcycles, mountain bikes and radio-controlled vehicles. So what set us apart from other retailers? The fact that we utilize our unique, extensive global network and contacts to source and buy direct from manufacturers and distributors all around the world gives us one distinct difference, price. Other than purchasing from manufacturers and distributors, we also help to liquidate retailers and wholesalers as well. Despite our extremely competitive prices, customer services will not be compromised.
Business Hours
We operate from Monday - Friday, 10AM - 5PM
Please note that our order processing is using UTC+8 (Hong Kong Standard Time)
Contact Us
Please feel free to email us at:
Konceptgarage@gmail.com
Return Policy
- All sales are considered final and no returns will be accepted without prior authorization. If an exception is made to our return policy, a 25% restocking fee will be charged to cover our costs incurred in selling the item.
- Returns must be made within 7 days of receiving the item. Please note that we will only accept a return if the item is in a brand new and unused condition. Shipping and handling cannot be refunded and buyer will bear the S/H for the return.
- We do our best to make sure problems don't occur. If you have a problem with your purchase, let us know as soon as possible so we can get it taken care of for you.
Combined Shipping/Handling Policy
At K-Garage, we believe strongly in giving the best deals to our customers and thus, we strongly encourage multiple orders purchases in one shipment to maximize the S/H.
S/H is standard for the first and highest listed rate. Take 50% off the 2nd and each subsequent items/orders. We will refund the excess s/h via paypal after your payment and please email us on it with the item numbers.
The reason behind it being the fact that most of our items require immediate payment due to the increasing number of non-paying bidder.
If you are unsure of the combined S/H policy, feel free to contact us before purchasing to avoid any misunderstanding/miscommunication.
Privacy Notice
At K-Garage, we believe strongly in maintaining the privacy of our customers. To ensure your privacy, we have a number of procedures and policies we follow in order to protect your personal information. Your contact information is never shared with other companies who may want to contact our customers.
Thank You!
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