KanduBeads.com is a bead store started by me, Deb Jaffe. I am an artist and an entrepreneur. I have worked as a professional product designer, a jewelry artist and now I finally get to do what I always wanted. I have a store where I get to sell things that I love. ROCKS!!!

Well, not exactly rocks, the rocks all have holes in them and are in their own way spectacularly wonderful.

The way I started in this business is simple. I wanted beads that I wasn't able to find for my jewelry designs. I needed rough naturally beautiful gemstone beads. I asked all the gem merchants I met if they would sell me the natural stones rough, in original form, and they all said, "Yes yes, we make for you, 100 strand minimum... we polish, you like better if we polish"

I always said "Ok, I will take 100 strands, only if you DON'T polish them, I don't want shiny." They all looked at me like I was crazy.

The first order that I had manufactured for me was 12mm aquamarine rough nuggets. When I was done with the jewelry I had envisioned I had 50 or more strands left. I said to my husband. Now what.......

I did what everyone who has something sitting around to sell does. I listed them on eBay. To my overwhelming surprise they sold like hot cakes, and I was getting requests for more. That is how www.Kandubeads.com was born. I have expanded the product line in the last 4 years, and now I sell a robust offering of unusual gemstone beads that are hard to find. I have contacts with gem manufacturers who are willing to accommodate my unusual requests and can get whatever I want.

You are welcome to return any items you bought from www.kandubeads.com for a STORE CREDIT of the value of the final bid price of your item. Your credit voucher code will be issued when the items returned are evaluated to be in salable condition. You will be able to chose any items in our current www.KanduBeads.com inventory at the time you use your voucher. You will have one year from date of issue of the credit voucher to use it. Voucher will not work on closeout, sale, or etsy items.

Your shipping and handling fees will not be refunded and the credit voucher cannot be used toward shipping and handling of the exchanged item. If the items you purchased had free shipping then your shipping fees will be assessed at a maximum of $5.00 or 15% of the item cost whichever is less.

Please ship items to:

Kandubeads Returns
36 Edgewood Drive
Wallingford, CT 06492
U.S.A

Include your a copy of your original invoice. Your return WILL NOT BE PROCESSED without it!

We thank you for your purchases and want to keep you as a satisfied customer.