Your Payment Email will be sent to you Shortly after the Auction Ends, or
you can click the CHECKOUT logo on your auction to get the total.
It is both the BUYER & SELLER responsibility to contact each other, not
just the seller.
All emails are replied within ebay’s allotted time of 1-3 business days.
If you do get a response by 48 hours, try to email us thru a different
email provider. Some providers such as @hotmail.com or @yahoo.com tend to
reject our emails as spam.
Last
Minute Rush Order:
Please make sure you can use the online payments we accept. Overnight or other rush shipments may incur extra shipping charges.
Payment
Details:
All Payment MUST include ITEM # or Sales ID that is provided when you
checkout.
Shipping
Time:
Shipping is done 1- 2 business days after your payment arrives. It’s NOT
based on when the auction ends. Personal Checks are held for 7 Business Days REGARDLESS of the date it
clears your bank.
Outside of
48 US Continental States:
Listed shipping rate is for Continental 48 states.
Some items may incur
higher shipping costs to AK, HI, PR, VI, APO, FPO.
International Orders – No international orders for
live koi and
wedding
favors at
yourultimateweddingfavors.com.
All Auction are in US DOLLARS. We do NOT accept Foreign Currency. NO International Checks.
Some
Common Questions:
Emails – Please include ITEM # or USER ID for accurate email responses.
We will return your emails. If you do NOT hear from us, either you email is
not getting to us or your email provider is not accepting our emails to you.
Picture – We try to the best of our ability to get the most accurate
picture of the item on auction. However, due to lighting & technical issues,
some colors may be slightly off.
Additional Pictures? – The picture provided on the auctions are the only
pictures available.
CAN I CANCEL MY BID? - E-bay controls the rules for canceling bids. Search
E-bay's help section for information on this topic. We abide by the rules
established by E-bay.
CAN I CANCEL MY ORDER? – Ended Auction(s) are Not Cancelable. This is
eBay’s Rule, not ours.
WHAT IS MY TOTAL? - Please go to the Checkout Link provided on the Auction
& on the email we sent to you after auction ends.
Can you lower the Shipping? - S&H is not negotiable. Our most sincere
apologies.