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 In 2004 Roberta Beyer realized her dream of starting a birding store. She has loved birds since she was a fledgling and joined the Audubon Society at the age of eight. Her mother nicknamed her "Bobolink" and that was the name of Roberta's first store. Since then Roberta has started a second store called "The Fat Finch." Besides carrying essentials for bird feeding and bird watching, Roberta takes great pride in finding interesting and beautiful gifts all with birds and nature as the theme. Our goal with this store is not only to offer you a place to shop, but also to share our love of birds with you.
We look forward to sharing our discoveries with you and please visit our blog to learn more. There we offer product reviews, interesting observations about birds, photos and lots more. If you are searching for a particular bird feeder or any other item, please contact us and we will do our best to get it for you. Please visit us at our webstore www.fatfinch.com for more essentials for birdwatching as well as other beautiful merchandise. 
If you'd like us to send your our newsletter, full of product information, reviews and other news, please send us an email at ladybug44@comcast.net. Please put the word "newsletter" in the subject line and let us know that you'd like to be sent our free newsletter. Please remember that we won't share your email information with anyone else. 
We combine shipping
If you purchase multiple items from us, we are happy to combine shipping costs. Please wait to pay until we send you an invoice so that we can calculate the best rate for you. Shipping Method
We usually send items by the US Postal Service or FedEx, depending on weight. A postage calculator is included in our auctions so that you can determine cost of shipping. If you have a particular need regarding shipping, just contact us and let us know. We ship items usually 24-48 hours from the time of payment. For international shipments, if the shipping calculator does not give you a cost, please contact us for shipping costs. 
We hope that you will be completely satisfied with your purchase. We know that purchasing items online, where you do not have an opportunity to see and touch the real thing, can make shopping a bit more difficult. Please remember too, if you are purchasing a bird feeder or bird house, that it can often take up to six weeks for birds to find or get used to a new feeder. Please contact us for tips and guidelines on bird feeders and how to create an inviting environment so that your birds will enjoy any new feeders you introduce into your yard. We understand that occasionally the purchased item may not be exactly what you thought it might be. In that case, please contact us or call 1-800-889-1659 for a return authorization and return the item for a full refund of the purchase price within the return period. We accept returns within 30 days of order shipment. Items must be returned in original condition. We cannot reimburse you for return shipping and insurance unless the item you received was defective or damaged during shipment. If your item arrives damaged we would appreciate it if you could save the packaging materials until we can work with the shipper on a claim. 
Credit cards
  We have our own merchant account to directly and securely accept Visa and Mastercard. Our toll-free telephone number is 1-800-889-1659 if you wish to pay us directly. You may also fax your credit card information to 1-800-889-1659. We keep all of your information secure and safe. Paypal
 We accept Paypal and our account name for payment is: ladybug44@comcast.net Personal Check
We will accept personal checks payable to The Fat Finch, but please understand that we have to wait to ship your order until the check clears. This may cause a 2-3 week delay in shipment of your order. Please contact us for the mailing address. Money Order/Cashier's Check
We accept payment by cashier's check or money order payable to The Fat Finch. Please contact us for the mailing address. Payment due date
Payment is due within 7 days of your purchase, although we will allow a few extra days for receipt of payments sent by mail. If you're having any problem meeting that deadline, let us know and we'll be happy to work with you. New Mexico Residents
For items shipped within the State of New Mexico, we are required to add sales tax. |
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