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All PC's sold through Ebay will carry a 1 year warranty unless otherwise
noted in the sales terms and conditions. |
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All PC's sold through AspectComputing.com will be covered by a 3 year
limited warranty unless otherwise noted in the specific terms and conditions
for that product. |
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All sales are final. Return of non-defective product within the first 30
days from date of purchase are subject to a 15% Return Fee. |
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Sales Tax will be charged on all orders delivered to an address in Arkansas
(AR) |
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Damaged items or missing parts / accessories not as advertised must be
reported within 7 business days of receipt of product. |
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Shipping fees and/or Return shipping costs are not refundable and are the
sole responsibility of the customer. |
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Only defective product returns will be accepted after 30 days for repair or
replacement only. |
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Due to the dynamic nature of the Internet, computer and electronics related
parts, prices may change at any time without notice. Aspect Computing does
not offer price protection. |
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Products sold with a Manufacturer or Direct Warranty must be returned
directly to the product manufacturer for repair or replacement. For these
items, the warranty policy from the product manufacturer explicitly requires
that any returns, repairs etc. be requested and processed directly by the
consumer (or "end-user") of the item. |
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Due to licensing and copyright laws, we do not accept returns on software
once a package has been opened. Defective software will be exchanged for the
same title only. |
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To return a product you must obtain a Return Merchandise Authorization (RMA)
number. Aspect Computing will not accept returns without prior
authorization. |
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RMA numbers are valid for 30 days. RMA numbers will not be extended and will
be closed upon expiration. You must contact Aspect Computing to obtain
another RMA number. |
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Once the RMA has been issued you will receive an email explaining what to
expect during the return process. It is highly recommended that you use the
non-prepaid address label provided on the lower portion of the RMA email
sent out upon generation. If the return is a multiple box shipment the RMA
number must be marked on all packages returned. All packages returned must
have the RMA number displayed in large bold letters on the outside of the
box. |
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Unauthorized or Unmarked returns will not be honored and may be refused upon
receipt and/or shipped back at the customer’s expense. |
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Shipments that are refused without authorization, or that are returned due
to an invalid address, are subject to a 15% Return Fee plus applicable
handling fees. |
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All product(s) must be return as originally received to include original
packaging, manuals, documentation, and all bundled accessories. Returns must
be packaged appropriately as to minimize any unnecessary damage during
transit. Product(s) damaged during shipment will invalidate both the
warranty and RMA and will be returned to the customer at the customer’s
expense. |
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All Warranty Exchange replacements are subject to product availability. If
an exact replacement is not available upon testing Aspect Computing will
substitute the product(s) with a similar, suitable, or upgraded product(s)
of equal or greater value within 7 to 10 business days. If none of these
options are available Aspect Computing will credit the customer’s account
based upon current market value of the received product(s). |
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Other than Gift Certificates, credits expire 6 months after the date they
are issued. |
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Aspect Computing will not be responsible or held liable for any incidental
or consequential damages arising from the use or misuse of any product(s) it
sells including products with a net total cost of $0.00. |
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Per product descriptions, compatibility can be reasonably assured in most
cases but can never be guaranteed; a product that is incompatible in a
specific hardware/software environment is not therefore inherently
"defective". |
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Aspect Computing reserves the right to refuse service to anyone. |
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Return Policies subject to change without prior notice. Customer should
review these policies prior to making purchase. |
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Aspect Computing strives to be as accurate as possible in our content and
pricing. In the event a product is listed with an error in pricing or
incorrect content, Aspect Computing shall have the right to refuse or cancel
any order whether or not the order has been confirmed and credit card
charged. In the event that a credit card has already been charged and an
order subsequently canceled, Aspect Computing will issue a refund to the
credit card account in the amount of the charge. |