Makoto Auto Trends

We make continuous efforts to provide the highest quality of service with the lowest prices.  We value you, our customer, and therefore offer the highest quality of customer service.  All orders from MakotoAutoTrends are brand new and never been used or tested.  All products are all sold on "as is" basis with no warranty unless there is a written form on the product description. All sales are FINAL and subject to store credit only.  

MakotoAutoTrends do not offer any warranty as to the legality of its products for street use on any vehicle or in any place.  Many products are only intended for show purposes and are illegal for street use unless stated DOT/ SAE approved.  You must verify with your local and state law about the legality of the product you intend to use.  You assume all risk of liability related to the purchase of our product.  MakotoAutoTrends will not be responsible for any legal issue arising from the usage of the products.

If you place an order with us or win an auction from eBay, we will ship out your order after all the payments are received and clear.  Feel free to contact us for any questions regarding to the product that you would like to buy/bid, we will try the best to answer all of your questions.  You can contact us by email, which is MakotoAutoTrends@yahoo.com or you can call us at (626) 782-0388

We accept payments by credit cards, Paypal, BidPay, money orders, cashier's checks, and personal/ company checks.  To prevent internet fraud, we can only ship to the billing address of your credit card, the confirmed address of Paypal account, and the address included in the BidPay money order.  If you need us to ship to a different address, then please send us a physical money order or check indicating the shipping address desired.

All orders paid by personal or company check will be held for 2 weeks before we ship the product to you.  Although the check might clear before this time frame, we can not make any exceptions due to the high volume of orders we receive.

If you won an eBay auction from MakotoAutoTrends and wish to make a payment, you can go to our auction description page and use the checkout button, or you can also email makotoautotrends@yahoo.com with the following information:

1. Auction item number
2. Your payment method
3. Your billing address/confirmed address
4. Your contact phone number
5. Item title
6. eBay user id

For Money Order and Personal Check payment, make it payable to MakotoAutoTrends and send it to:

MakotoAutoTrends
PO BOX 1788
Arcadia, CA 91077

For Paypal payment, send it to MakotoAutoTrends@yahoo.com

Sales tax of 8.25% will apply to all addresses within California.  If you are an eBay auction winner, remember to include the sales tax in your calculation.

Return Policy

Please check your order as soon as you receive it, and report any damage, shortage or wrong product received within 72 business hours.  MakotoAutoTrends will not accept any returns after 10 business days of the item delivery

No return will be accepted for products that had been installed or modified in any way. Hand fit your product and test it for any manufacturer defect before any installation.

MAT does not issue cash refunds. All refunds will be issued in store credit. Exceptions include damaged, incorrect, or defective items, or if the return is due to a mistake on our behalf. A refund can only be issued when the item condition is proven with pictures, labeling, or by a return inspection.

All non-defective returns will be accepted only if the product is still in brand new, resale condition, in the original packing.

All returns and cancellations are subject to 20% restocking fee and shipping/ handling fee is not refundable.

Before returning any product, you must contact our customer service by email: customerservice@makotoautotrends.com or by phone: (626) 782-0388 to receive a Return Merchandise Authorization number (RMA#) and return instructions.  Packages returned to MakotoAutoTrends without the RMA# clearly written on the outside packaging will be refused, and all the costs associated with these returns are the sole responsibility of the customer.

The 20% restocking fee also applies to orders shipped out and refused by the customer and returned to MakotoAutoTrends because of wrong address provided, problem with forwarding address, receiver moved or other reasons other then our mistake.  The shipping/ handling fee is also not refundable in these cases.  International customers will also be responsible to pay any custom fees or duties related to this kind of return.