Welcome
ABOUT TLC
For almost a decade we have fine tuned our product line by offering new and innovative products to motorcycle enthusiasts worldwide. Our business philosophy has always been the same, to offer top quality products at the lowest prices. We know our customers only want the very best riding gear. So, we offer the same high quality products on our website that we carry in our shop.
Our newest location location is now open in McCalla, AL. Our store and warehouse is located on Eastern Valley Rd. about three miles west of Tannehill State Park . Everyone is welcome to come by our store "Tannehill Leather Company" conveniently located about a block and a half from the Green Pond four way. Click here for a map.
If you are in town you can take a tour of our store with over 500 top quality motorcycle products from the brands you trust. Our stock includes a huge selection leather apparel, helmets and footwear for the entire family. And, for your bikes we carry a full line of saddlebags, tool bags, travel bags, and accessories. All of our products are made by top quality manufacturers like Harley-Davidson, Shoei, HJC, Tour Master, and our very own, Lowrider Leather. If you don't find what you need, we are here to help. You can place your order with us to be delivered to your house or it can be picked up in our shop. The store is open from Tues.-Sat. from 9 to 5. If you call after hours, just leave a message (205-938-1206). And we will return your call the next business day.
ONLINE SPECIALSVisit our ebay store weekly specials and "buy it now" listings. And, be sure to check out our clearance page for some really good deals. Some listings also come with free bonus items. Our ebay, buy it now, prices are one third less than MSRP. Shipping specials and multiple item discounts are also available upon request! (Just contact us for your totals on multiple purchases, otherwise the system will charge for shipping on each individual purchase.)
FEEDBACK
We leave very positive feedback once the transaction is complete. Once your item arrives in satisfactory condition,
please leave feedback for me. I will do the same for you. We are more than willing to work out any issues about your order. For example, if you order the wrong size, you can return the item within 10 days for exchange or full credit towards another item, less shipping. Also, please contact us with any concerns about your order before leaving feedback. And, we will do everything we can to resolve any issues. We do our best to answer all emails within one business day. If you need immediate assistance, just call out toll free number during regular business hours. Or, you can leave a voice message if calling after hours. Our toll free number is posted on all of our listing pages for your convienience.
ORDERS AND PAYMENTS
Orders are processed within one to two business days and usually sent out within one to three days of receiving payment. For faster delivery on ebay orders, please submit your payment when you place your order, paypal preferred. Or, you can call in any major credit card. You can also mail in a money order to the address below. Allow about a week to ten days for personal checks to clear if you pay by check. Please provide any helpful details with your order. For example, include your sizes when ordering apparel, boots, gloves ect...(via email is fine) This informaton can also be included in the notes section of paypal. Or, you can always call our toll free number for assistance.
Paypal Payments to: pmt@tlcwarehouse.com
Mail to:
TLC
21623 Eastern Valley Rd
Mc Calla, AL 35111
Or call: Phone 1-205-938-1206
WORLDWIDE SHIPPING
We ship UPS, FEDEX and by US Mail. The posted quotes are for ground deliveries. If you need an express delivery, overnight or 2nd day air, contact us for an exact quote. If your order is being sent by U.S. Mail (including an APO or a P.O. Box) additional postage is typically required. So, in order to get the UPS ground shipping rate, a physical US mainland address is required. If your order is being shipped overseas, contact us for an exact shipping quote. Overseas shipments are typically shipped by US Priority mail and take an estimated 7-10 days for delivery. We can also ship your international orders via UPS or express mail for a faster delivery (3-5 days). Just contact us with your address for an express quote.
RETURNS
All of our products come with our 100% satisfaction guarantee. After receiving a product, if you are not happy with the quality or workmanship, contact us within 10 days for a return authorization number. Then, return your item within 10 days in its original carton for exchange or credit. Size exchanges are no problem. All you pay for is shipping on exchanges. All returns must be pre-approved and have a return authorization number written on the outside of the box. All refunds are subject to a 10% restocking fee.
HELP WANTED - WEBMASTER
We have a job opening for a part time web master. Website design and online sales experience is preferred. Job will consist of website design, online sales management, marketing, and product promotions. Compensation negotiable, based on experience. To apply, fax your resume to 205-449-8944 or email it to sales@tlcwarehouse.com.
HELP WANTED - FASHION MODEL
We have a job opening a part time fashion model. This position will consist of modeling new apparel items. Some experince in modeling for both digital and print media is preferred. Compensation negotiable, based on experience. To apply, fax your resume to 205-449-8944 and/or email some of your recent photos to sales@tlcwarehouse.com.
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