• Q: Do you you give a discount on shipping when purchasing multiple items?
• A:Yes. I will charge close to the actual US Postal Service quote. Please contact me before bidding so you can find out what the rate will be.
• Q: When will/did you ship my item?
• A: I will try to ship within 3 days of receiving cleared payment. I will send you an email or a message that confirms what day I shipped your item. Please note that I never ship out items the same day the auction ends.
• Q: Can I purchase postal insurance?
• A: Definitely. I try to package your item securely to prevent damage that is caused by the Post Office during handling and transit. Occasionally, even the most well package items cannot escape damage. If you are concerned about getting your item in good condition, then by all means purchase insurance.
  • About Insurance: Insurance can be added when you send payment. By doing this you will be refunded the money you spent on the auction. Please be aware that insurance claims cannot be filed until about 3 weeks after the day your item was shipped.
• Q: How do I know you sent my package?
• A: If you need proof that I sent your package you can request delivery confirmation.
  • About Delivery Confirmation: Delivery confirmation can be requested by asking me. This allows you to track where your package is (approximately) and when delivery was attempted. Delivery confirmation is not the same as insurance so if at some point your package gets damaged or somehow lost, you do not get money back.
• Q: Will you ship to Canada?
• A: I will ship to Canada for only some of my auctions (books, for example). Please note that while most of my policies also apply to Canada, I do not offer any kind of insurance so if you bid it is at your own risk. I do not offer refunds to anyone.

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• Q: Are the photos in your auctions of the actual items for sale?
• A: Yes, I never use stock photos and I take all the pictures shown in my auctions myself.
• Q: Do you offer refunds or accept returns?
• A: Sorry, I do not offer refunds to anyone and I do not accept returns. ALL SALES ARE FINAL. All my items sell as is and I try to do my best to describe my items as best as I can. The only way you may get any money back is if you purchase postal insurance and your item is damaged during transit or lost. (see postal insurance )
• Q: What if I am unsure about something stated in your auction?
• A: I try to be as descriptive as I can be when I list an auction. Essentially, I want you to feel as though you were examining the item in person. If you have any questions or are not clear on anything I've said about what I'm selling then please contact me and ask.
• Q: Do your items come from a smoke and pet free home?
• A: Yes, they do. HOWEVER, I like to recycle. This means that I recycle shipping supplies (i.e boxes, bubble wrap, cardboard, paper, etc.). 99% of the time I use smoke/pet free shipping materials.
• Q: How do you package your books/items?
• A: For books it will depend on the number of books you purchase. If you purchase between 1-4 books I will send it out in a yellow clasp-envelope. The book(s) will either be protected/padded by bubblewrap, paper, or cardboard. I tape the flap and the end of the envelopes with clear packing tape. 5+ books are shipped in used cardboard boxes with extra spaces filled with bubblewrap or paper to prevent books from moving around during transit.
• For all other items I try to package your item securely to prevent damage that is caused by the Post Office during handling and transit. When appropriate I will use boxes, paper, bubblewrap, and mark outsides with "Do Not Bend" or "Fragile."
• Q: I've been waiting X number of days; where is my package?
• A: Please refer to the shipping options listed to find delivery time estimates. I am not responsible for transit times. Also, remember to count the days you have not received your book from the day I mailed it out which is never the exact same day my auction ends (I never ship the same day an auction ends) and not necessarily the same day you sent/I received payment. I will have sent you an email or message indicating the exact day that I shipped your package. Lastly, please take into account other reasons your package might be delayed like Sundays, US holidays, inclement weather (not an issue on my side, I live in Southern California), and high volume mailing seasons (like Christmas).
  • If you purchased a book and used Media Mail you can find out more about it here
• Q: Why haven't you left me feedback after I paid?
• A: Like Ebay states, when you bid on an auction you are entering an agreement or a contract. As the seller I set the terms and as the buyer you agree to them when you bid. Feedback is supposed to tell us how each party met the terms of the contract. For me, sending payment quickly is only part of that contract and part of the feedback I leave for you. When I know that the transaction has ended, I will leave and most of the time that will be when you contact me (whether by email or feedback).

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This information pertains to buyers who may not be familiar with Media Mail and wonder why their book has not arrived yet.

• Media mail is the least expensive way to send books through the US Post Office. I use it because it keeps my shipping charges low and I know that's important for most buyers when they consider bidding on auctions.
• HOWEVER, this also means that media mail is the slowest method of sending books. Post office estimates transit time at 8-12 days, but in my experience you may receive your book within 10-14 days (very possibly later than that as well).
• Media mail is subject to inspection. What that means is if your package or envelope looks like it was opened or appears ripped and taped back up, that is the Post Office's doing. They inspect certain packages if they believe that there is something other than 'media' inside and people are trying to pass off non-media mail as media. No one who has purchased from me has told me that their package looked this way, but be aware that if yours does, it was because of the Post Office and not how I originally packaged it. As far as I know, they only do this for media mail. If you want to know how I package your items, see the Miscellaneous Questions section.
• Please refer to the US Postal Service website for more information.