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Thank you for visiting our About page.
For commonly asked questions, please refer to our Frequenty Asked Questions (FAQ).
About Us
We at Miller Lake Trading Company are a small team of hobbyists, collectors, graphic artists and fun people who truly enjoy creating, buying and selling. Our group is small in number but big in ideas. We work with great people outside our company to compliment what we create, as well as bring in rare finds and collectables.
We decided to get into eBay because we love the auction game and love to share our great finds. It’s also fun to snag that bid at the last minute (as some of you really keen customers have done on our auctions)!
All fun aside, we are very serious about customer satisfaction. It is our top priority. We communicate with you throughout your transaction, and beyond. We are always striving to improve and evolve. It is extremely important to us that you are happy with your purchase, as well as with your experience with us. We want you to walk away thinking, wow - they really do care - because we do!
We are also very serious about the items we sell. Our products are top quality and safe for long term storage for coins, stamps, postcards, etc. We use pretty much every product we sell for our collections, as we enjoy our products as much as you do. We only deal with top manufacturers as only the best will do for our customers.
Each member of our team has been in business at least 10 years, and we, the owners for over 20. Our team works well together because we love what we do.
Our team’s experience includes retail sales, setting up small businesses, administrative systems, accounting, IT solutions, organizing solutions, graphics and printing, photography, graphic art, branding and marketing, and a whole host of other talents we won’t bore you with.
Our mission is straightforward: to provide our customers with the highest quality products and services. We believe that honesty, integrity and a great work ethic are a must to run a great business!
Customer satisfaction is our #1 priority.
Feel free to contact us at sales@shopmillerlake.com about any of our products or just to leave us comments or suggestions about your experience or visits to our Ebay store. We would love to hear from you.
The following is to provide you additional information, as well as explain in detail our terms and conditions:
Our Postcards
We have thousands of postcards in our inventory. If you are looking for a particular postcard, email us with the exact description and we will check to see if we have it. We focus mostly on vintage postcards from the early 1900s to the 50s. We do, however, carry later ones as well. We also sell postcard lots. All vintage (standard vintage size) postcards come with protective sleeves. We outfit them with sleeves as soon as we receive them, as we have to handle them. We do not want to age them any more than we have to. We will not remove the sleeves when we sell them - the increased postage cost on a lot is minimal, and it saves you the hassle and cost of buying extra sleeves and putting them on yourself. We only use archival safe sleeves (we sell them as well – check our store).
If you are searching for a postcard which we do not have, and wish us to put you on our back-order list, email us and let us know. When the postcard comes in, we will contact you and put it up for sale in our eBay store.
We also have "filler" cards for you die hard collectors who must own a certain postcard. Let us know and we will sell it as a "filler" – price depends on age, publisher and condition. Of course the cost will be considerably less than a collector card.
Postcard Grading
We try to grade our postcards very carefully. Our grading chart is our opinion and may not be the opinion of others. We grade most of our postcards in good to excellent condition. However, because we sell vintage postcards, we do not grade them as excellent too often.
What we consider excellent must be like mint in appearance – no creases, no blunt corners, no wear on the edge of the postcard anywhere on the postcard. A tiny crease is a crease. We grade our postcards very harshly because we would rather our customers be happy than disappointed. We have purchased postcards from various sources that were graded "excellent" that we would have graded "good to very good".
Our grading system is as follows:
M – Mint
A perfect card as though it came straight off the press. This grade is rare.
NM – Near Mint
Like mint but the picture will not be as sharp or crisp.
EX – Excellent
Like mint with no bends, creases, rounded or blunt corners. May have writing and be postally used, but only on the address side.
VG – Very Good
Slight imperfections due to age, corners may be rounded or slightly blunt, may show almost undetectable crease or bend. May have writing and be postally used, but only on the address side.
G – Good
Somewhat noticeable imperfections due to age, such as corner wear or edge wear, including slight creases. May have writing and be postally used, but only on the address side. If postal stamp bleeds through slightly and does not affect the picture, we may still grade it good, however, we will clearly indicate such. A “very good” postcard could be graded “good” because of the postal stamp bleeding through. However, if it is in almost “excellent” condition, we will mark it “very good” and tell you about the bleed.
F – Fair
Card is intact, however, stains, creases, writing, or postal cancellation may affect the picture. This card is used as a filler until a better one comes along.
Contact Us
You may contact us via email at sales@shopmillerlake.com. We are open between 8:30 - 4:30 EST Monday - Friday. We are closed on weekends and holidays. Emails are generally answered within 24 hours. If you require information on a product you wish to bid on, please do so 24 hours before a weekend or holiday. However, since most of us work on our own businesses or work different schedules, we may answer emails after hours. We’re letting you know this so you are not surprised when we answer you after hours, and in turn, don’t expect us to. There is always someone available on weekdays to address your questions or concerns.
For commonly asked questions, please refer to our Frequenty Asked Questions (FAQ).
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