Standard Policies:

All items are usually Processed and Shipped Within 2-3 BUSINESS Days.

We provide 1 YEAR FREE E-mail Support for all CCTV Cameras & Surveillance Systems.

• Return Policy: Most items have a 1 YEAR WARRANTY for ALL DEFECTIVE ITEMS. ALL of our Items are GUARANTEED AGAINST Defective on Arrival (DOA). We stand behind our products! OEM / Brand Name Accessories and Headsets must be returned with everything that was included in the package, but not limited to, the original packaging and user manual.

• PLEASE NOTE: Returned items with physical damage, that show evidence of abuse, neglect, or misuse will result in a voided warranty, and the customer will forfeit any rights for refund or replacement. Such products will only be returned at the customers shipping expense

• Items being returned AFTER 20 days of purchase may be returned for REPLACEMENT only. NO refunds will be issued. S&H fees are non-refundable.

• We will NOT accept any returns of Headsets and Brand Name goods after 20 days of purchase.  You will need to contact the manufacturer directly for any manufacturer defects after that time.

• All packages returned due to incorrect address are subject to a surcharge of shipping and handling fee for reshipment.  Please be sure your address is correct BEFORE sending payment.

* For Detailed Policy Information, please visit our Policy Page *

Contact Information:

If you have any questions or concerns regarding our items, or policies please feel free to visit our Frequently Asked Questions Page, and when in doubt DO NOT HESITATE to contact us! 

Please feel free to e-mail us at MobileStore1@yahoo.com. 

As different people answer e-mails everyday, please be sure to include a full description of your question or concern, any relevant previous correspondences as well all eBay item numbers in question so we can address your concern in the speediest way possible.