Back to previous page  MoKa Group - Support Page   ::communication / contact ::promotions ::shipping ::payment ::return and warranty ::policy and term of sale     Communication / contact: ::back       We are available to answer to emails from Monday to Friday from 7 am to 7 pm. Emails received over the weekend or on Holidays will be answered the next business day. We try to answer all emails in a timely manner and in the order we receive them. Please use eBay mail system to reach us.   Promotions: ::back       Summer madness - $6.95 shipping!!!! - from June 23 to August 31 Terms and condition: This promotion applies only to physical addresses within the continental US. No PO Box address, no FPO / APO military addresses. Please contact us for shipping prices to HI, AK & PR and to PO boxes and military addresses. Shipping is via UPS ground or USPS priority mail, we maintain the right to select the carrier.   Shipping: ::back       Domestic See promotion above Please contact us for shipping prices to HI, AK & PR and to PO boxes and military addresses. International Due to Paypal restrictions we can only ship via US Postal Service Global Express or Global Priority Mail to overseas. As a result of our high international volume we cannot mark packages as “gift”. Buyer is responsible for all customs fees if applicable.   Payment options: ::back       PayPal, only from confirmed address Money Order Cashiers Check Personal check (We hold item for 10 days before shipping) International money order drawn in US funds   Return and warranty: ::back       Returns will be taken on merchandise mailed back within 7 days from delivery. Please contact us before returning the item. Item has to be in the same condition as we mailed it; new with tag merchandise unworn, with tags still attached. All returns are subject to 10% temporary restocking fee which will be refunded as soon as the "mutual transaction cancellation" through eBay is closed by the buyer. Shipping fees are non-refundable. We will notify eBay about the return stating that "We both decided not to proceed with the transaction. Buyer returned item for a refund"; this doesn't influence your account harmfully.   Policy and term of sale: ::back       We take pride in our business and aim to provide an outstanding shopping experience. Please contact us with any questions, concerns you might have. Payment is due within 7 business days unless other arrangement is made. If payment is not received within 14 days we have to file “non paying bidder” alert with eBay to recoup our expenses associated with the transaction. FeedBacks User:remisolya( 8887)  Date:Nov-25-09 15:09:29 PST Praise: Super fast shipment.No any problems.Super seller.Thanks.A++++++++++++ User:susan24502( 73)  Date:Nov-24-09 15:57:11 PST Praise: a+++++ seller. Easy transaction. Fast shipper! 5 stars all the way! User:bikestable( 146)  Date:Nov-23-09 20:47:09 PST Praise: Item as described. Smooth transaction. User:thz4fss( 125)  Date:Nov-23-09 10:54:20 PST Praise: Highly recommend this seller - smooth and fast transaction! User:416micuzzu( 73)  Date:Nov-23-09 08:44:19 PST Praise: Great price & product and smooth transaction. Thanks User:atokmako7( 12)  Date:Nov-22-09 09:18:15 PST Praise: Hope to deal with you again. Thank you User:daheadforever( 24)  Date:Nov-22-09 06:31:53 PST Praise: Item as described, quick shipping and i'm a very happy customer, I love my shoes User:9171021( 2109)  Date:Nov-21-09 18:53:25 PST Praise: Lovely heels! thanks!! User:9171021( 2109)  Date:Nov-21-09 18:47:20 PST Praise: Wonderful boots! thanks!! User:rpictcorp( 1398)  Date:Nov-21-09 14:27:36 PST Praise: Perfect merchandise, Recommended to all, 5 stars*************** To see all feedback for this member, go to the Member Profile page.

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