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ABOUT ME
Hi - I'm Monica and eBay has become a big part of my life. I started selling one specific line of toys in 1998, and have since branched out. Although my line of auctions vary to include home goods, appliances, linens and toys, my main focus is cookbooks. I also have developed a website, www.MonicasRecipes.com, where I will be offering healthy and nutritionally sound recipes featuring Points values from the Weight Watchers program. I offer worldwide shipping, low postal rates and quick turnaround after payment. I am a stay-at-home mom who enjoys shopping for eBay and providing merchandise that is not readily available to interested buyers. I have joined eBay's Power Seller's list so you may bid with confidence! |
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ABOUT SERVICE
Customer satisfaction is number one. During my career in the "work" force, I have always, in some way, been involved with customer service. I believe my honesty and shipping promptness have earned the wonderful feedback in my file and I am appreciative of all who respond. Returns are accepted if in same as shipped condition. Refund is given less shipping unless item is not as described (then full refund is given). I use the U.S Postal Service for shipping and ship 3-4 days a week. To keep postage costs low, I wrap all non-breakable items in plain, brown grocery paper instead of using heavy boxes, which add weight. Depending on the item, I will also offer buyers their choice of shipping material. I include a small shipping and handling fee on most out of the country shipments. The Postal Service is beyond my control with regards to loss or damage if proper tracking or insurance is not purchased. Any service a customer requests is available. I don't believe negative feedback is earned if the fault lies with the postal carrier. However, I will do whatever is in my power to rectify any situation. |
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