MISSION We are committed to providing an exceptional buying experience - before, during, and after the sale. We will exceed the expectations of our customers while maintaining reasonable prices.
HISTORY MonsterScooterParts.com began in April 2005 as a spinoff from MonsterMotorScooter.com. After years of selling motorized scooters, we realized that while there were many other online stores selling scooters, customers' replacement parts needs were drastically underserved. Although we had been selling a limited supply of replacement parts at MonsterMotorScooter.com for some time, we believed a new website devoted only to scooter parts would be the best way to present a full parts inventory in an easy-to-use format.
Starting in April 2005 with our humble parts inventory, we have continually added new parts every month. In addition, we have spent countless hours researching scooter models from all manufacturers to identify parts compatibility for these models. The result of this research can be found in our "Parts by Make and Model" section which allows customers to select their specific model of scooter to view our inventory of parts available for that scooter. We believe this is one aspect of the Monster Scooter Parts shopping experience that sets us apart.
Another thing that sets us apart is that we work with many different parts suppliers to bring our customers a wide range of replacement scooter parts for a variety of scooter brands. While there are some sites that offer OEM replacement parts and others that offer generic Chinese-made replacement parts, we strive to offer the best combination of both so that our customers are presented with a wider variety of options.
In 2006, we realized there was a need for replacement parts for mobility scooters and power wheelchairs, specificially batteries and battery chargers. While there are other sites that offer these parts, we found most of them to be confusing and difficult to navigate. Again, we spent countless hours researching all the major mobility scooter brands and identifying the proper replacement batteries and chargers required for each model. The result is an easy-to-use process of selecting the correct replacement parts for you.
In January 2007, we moved to a brand new warehouse and office facility which will allow us more room to expand our growing parts inventory. We also expanded our staff to provide faster parts shipping and even better customer service.
In the future, we plan to continue our efforts to present our customers with the best scooter parts shopping experience possible. We will do so by striving to offer an ever-expanding parts inventory, the best customer service possible, and improved website features and navigation while offering the lowest prices possible to our customers! |