VIDEO EXPRESS INC. CLINTON TWP, MI

HELLO,  VIDEO EXPRESS WOULD LIKE TO INTRODUCE ITSELF.  WE ARE A FAMILY OWNED VIDEO STORE IN CLINTON TOWNSHIP MICHGAN.  WE HAVE BEEN IN BUSINESS FOR ALMOST 27 YEARS.  THE BUSINESS HAS CHANGED HAND SEVERAL TIMES IN THE LAST 27 YEARS.  THE STORE IS CURRENTLY OWNED BY THE WADE FAMILY.  MIKE, CHERYL, AND SON DAVID.  WHEN WE FIRST BOUGHT THE BUSINESS IT WAS THE FLAGSHIP BUSINESS OF OUR SHOPPING MALL.  WE HAVE ALWAYS TAKEN A LOT OF PRIDE IN OUR BUSINESS.  WE ALSO HAVE A LOT OF PERSONAL STAKE IN IT SINCE VIDEO EXPRESS IS A KIND OF RETIREMENT PLAN FOR THE WADES.  SO OUR FAMILY IS VERY DEPENDANT ON OUR VIDEO STORE.  WE HAVE HAD A GREAT TIME BUILDING THE BUSINESS UP THE WAY WE WNATED IT TO BE.  VERY RELAXED VERY PERSONAL, CLEAN, HONEST, ESTABLISHMENT.

WE HAVE MANAGED TO GET THIS REPUTATION OVER TIME THROUGH OUR WAY OF DOING BUSINESS AND MANAGING OUR STORE.  BY KEEPING THE SAME FEW EMPLOYEES AND SPENDING LOTS OF TIME AND MONEY TRAINING THEM TO HELP OUR CUSTOMERS AND RUN OUR BUSINESS EXACTLY AS WE WANT IT.  WE ARE SO PERSONAL THAT ALL OF OUR EMPLOYEES (3) PLUS MR. AND MRS. WADES SON KNOW 70% OR MORE OF OUR CUSTOMERS FIRST AND LAST NAMES AND PHONE/ACCOUNT NUMBERS BY HEART.  WE HAVE ALSO DONE MANY OTHER GREAT THINGS TO EARN THE RESPECT AND LOYALTY OF OUR FRIEND'S AND FAMILY (CUSTOMERS). 

IF YOU SHOP AT VIDEO EXPRESS AND AREN'T FAMILY YOU ARE A FRIEND AND WE WILL MAKE YOU FEEL LIKE FAMILY.  SOME OF THE THINGS WE DO THAT OTHER VIDEO STORES AND STORES JUST DO ARE... HERE AT VIDEO EXPRESS OUR EMPLOYEES ARE TAUGHT TO PAY CLOSE ATTENTION TO WHAT TYPE OF MOVIES EACH INDIVIDUAL CUSTOMER RENT'S OR BUY'S SO THAT IN THE FUTURE WE CAN ADVISE YOU TO WHICH MOVIES YOU WILL MORE LIKELY LIKE AND WHICH ONES TO NOT RENT SO AS NOT TO WASTE ANYONE'S MONEY.  WE ALSO VOW TO MEET OR BEAT ANY VIDEO STORES DEALS ON RENTALS AND SALE ITEMS.  WE WILL DO EVERYTHING IN OUR POWER TO SATASFY OUR CUSTOMERS. 

OVER THE PAST YEARS WE HAVE GROWN TO LOVE OUR STORE AND ALL OF OUR CUSTOMERS AND EMPLOYEES.  EXPECIALLY THE FAMILYS OF THE EMPLOYEES WHO LOOK TO US TO SUPPLY THEM WITH ENOUGH WORK TO KEEP THE FOOD ON THE TABLE.  THIS IS WHY WE WOULD LIKE TO TAKE SOME MORE TIME BELOW TO FINISH INTRODUCING OUR BUSINESS AND BRING THE HARDSHIPS THAT THE VIDEO RENTAL BUSINESS HAS BEEN EXPERIENCEING  OVER THE PAST COUPLE OF YEARS THAT ARE NOW THREATENING TO FORCE US TO CLOSE OUR DOORS.  :-(

VIDEO EXPRESS AND ALL OTHER VIDEO STORES HAVE BEEN GOING THROUGH A HUGE ADJUSTMENT IN BUSINESS.  THYERE ARE SEVERAL DIFFERENT REASONS WHY WE ARE LOOSING OUR LOCAL AREA VIDEO STORES ALL OVER AMERICA.  EVERYONE HAS SEEN THE ADDS ON T.V. FOR NETFLIX AND COMCAST'S ON-DEMAND RENTAL BUSINESS THAT THEY DEVELOPED TO MAKE EVEN MORE MONEY.  PERSONALLY WE THINK THAT THIS IS JUST TERRABLE. 

NET-FLIX AND ON DEMAND IS TERRABLE BECAUSE THEY RENT THEIR DVD'S AND GAMES FOR A FAIR PRICE BUT IS TOTALY HAVING A NEGATIVE EFFECT ON THE ECONOMY. MAINLY FOR THESE REASONS.  THEY ARE TAKING AWAY FROM THE ECONOMY BY PUTTING 1,000's  OF RENTAL STORES OUT OF BUSINESS CAUSING 10's OF THOUSANDS OF EMPLOYEES TO LOOSE THEIR JOB'S.  NET-FLIX IS RUN WITH A MINIMAL STAFF AT MINIMUM WAGE BECAUSE 80% OF THEIR BUSINESS IS HANDLED BY MACHINES AND AUTOMATED ROBOTIC SYSTEMS THAT HAVE REPLACED EMPLOYEES.  THE EFFECT OF THIS TYPE OF BUSINESS IS BEING FELT ALL OVER THE UNITED STATES RIGHT NOW.  SUPPORTING THESE TYPES OF BUSINESSES IS NOT GOOD FOR THE AMERICAN PEOPLE.  ALSO BY NOT SHOPPING LOCAL WE ARE TAKING JOBS AWAY FROM OUR FRIENDS AND FAMILY.  BY SENDING OUR MONEY TO THESE MINIMALIST OR OUT OF COUNTRY COMPANYS WE ARE TAKING AWAY FROM OUR LOCAL AND NATIONAL ECONOMY.

WE AT VIDEO EXPRESS HAVE HAD TO EXPAND TO SELLING ONLINE BECAUSE OF A UNIQUE PROBLEM WE ARE HAVING IN OUR AREA.  OUR LOCAL BUSINESSES ARE CLOSING LEFT AND RIGHT HERE IN MICHIGAN BECAUSE OF THE 10's OF 1,000's OF EMPLOYEES IN THE AUTO INDUSTRY HERE IN MICHIGAN.  EXPECIALLTY US BEING ONLY 17 MILES OUTSIDE OF DETROIT.  WE HAVE LOST 66% OF OUR BUSINESS IN THE LAST 4 YEARS DUE TO OUR CUSTOMERS LOOSING THEIR JOBS TO OVERSEAS COMPANYS AND CARS. 

LUCKLY WE HAVE BEEN ABLE TO MAKE UP FOR THE LOSS OF THE AUTO WORKER CUSTOMERS BY OPENING THIS STORE ON E-BAY.  WE CAN THANK E-BAY FOR US BEING OPEN TODAY BUT WE HOPE THAT WE CAN CHANGE THIS DOWNHILL TREND BY DOING EVERYTHING WE CAN TO RESIST FALLING TO THE PROBLEMS WITH OUR ECONOMY AND THE WAY IT SPENDS ITS MONEY.

WE WERE APPREHENSIVE AT FIRST ABOUT BECOMING E-BAY MEMBERS BECAUSE WE WERE AFARID WE WERE DOING THE THING THAT WE HATE.  WE ARE HAPPY TO SAY THOUGH THAT AFTER BEING ON E-BAY FOR ALMOST A YEAR NOW WE NOW KNOW E-BAY AS A GREAT BUSINESS THAT EMPLOYS MANY MANY PEOPLE ALL OVER THE COUNTRY.  ALLOWING MANY OTHERS WHO CANNOT PHYSICLLY WORK AN OPPERTUNITY TO MAKE MONEY SIMPLY BY SITTING BEHIND A COMPUTER.  IT IS AMAZING ACTUALLY TO SEE THIS HUGE MONEY GIANT BE SUCH AN OPPOSITE OF ALL THE BIG MONEY COMPANYS THAT WE SEE THAT SEND ALL THEIR JOBS AND MONEY OVER SEAS.  E-BAY HAS COME UP WITH A WAY TO HELP THE ENTIRE WORLD BY UNITING US.  ALSO WE WERE AFARID THAT WE WOULD NOT BE ABLE TO BUILD THE KIND OF CUSTOMER RELATIONSHIPS WE LIKE TO BUILD BUT TO OUR SURPRISE E-BAY HAS MANY THINGS IN PLACE TO BUILD THESE KINDS OF RELATIONSHIPS.  PEOPLE CAN READ FEEDBACK FROM THE CUSTOMERS OF EVERY MEMBER/STORE ON E-BAY.  THIS FORCES ALL SELLERS WHO WANT TO DO GOOD TO BE VERY HONEST AND NICE TO THEIR CUSTOMERS BECAUSE WE ARE RATED ON ALL OF THESE ASPECTS.  CUSTOMERS CAN PLAINLY SEE THE SATASFACTION OF OTHER CUSTOMERS BY READING FEEDBACK WHICH IS GREAT.  WE LOVE READING AND LEAVING OUR CUSTOMERS COMMENTS.  IT ALSO ALLOWS US TO SEE AREAS WHERE WE NEED TO IMPROVE.  BUT ENOUGH ABOUT E-BAY.  WE STILL NEED TO TELL YOU THE TRUTH ABOUT THE FUTURE OF VIDEO STORES.

WE ESTIMATE THAT WITHIN THE NEXT 5 YEARS NEARLY EVER VIDEO STORE WILL BE CLOSED BECAUSE OF THE ECONOMY, NET-FLIX, ON DEMAND, BIG RED BOX MOVIES AND ONLINE BOOTLEGGING.  WE ARE BEGGING EVERYONE TO STAY WITH THEIR LOCAL VIDEO STORES SO THAT THEY ARE NOT ALL LOST.  THINK ABOUT THE EXPERIENCE THAT YOUR KIDS WILL NOT HAVE.  FUTURE GENERATIONS WILL BE FORCED TO RENT ALL GAMES AND MOVIES ONLINE AND ON-DEMAN.  OUR KIDS WILL NEVER GET THE OPPERTUNITY TO GO TO THE GOOD OLD VIDEO STORE AND RENT THE NEWEST GAMES AND GAME SYSTEMS.  THEY WONT GET TO SEE ALL THE GREAT POSTERS AND LIFE SIZE CARDBOARD CUTOUTS OF ACTORS.  THEY WONT EXPERIENCE THE FUN OF WALKING THROUGH THE DOORS OF VIDEO EXPRESS WITH MOM AND DAD AND SMELL THAT MOVIE BUTTER POPCORN AND NOVELTY SIZE BAGS OF CANDY.  ALL OF THE LIGHTS AND OVER THE TOP SIGNS AND DISPLAYS. 

IT SADDENS US TO SEE THIS SLIPPING AWAY.  THAT IS WHY WE VOW TO FIGHT THIS FOR AS LONG AS WE CAN.  ITS BAD ENOUGH THAT WATCHING MOVIES AND GAMES KEEPS US FROM GOING OUTSIDE AND DOING PHYSICAL THINGS.  JUST THINK HOW MUCH WORSE IT MAKES IT IF WE DONT EVEN GET OFF THE COUCH AND OUT OF THE HOUSE TO RENT THE MOVIES AND GAMES. 

THIS IS WHY WE ARE URGING EVERYONE WHO WATCHES MOVIES OR WHO HAS CHILDREN THAT RENT GAMES AND WATCH MOVIES TO AT THE VERY LEAST GIVE HALF OF THEIR BUSINESS TO THEIR LOCAL VIDEO STORES.  EVEN HALF WOULD KEEP EVERYONE IN BUSINESS.  WE REALIZE THAT NETFILX AND ON-DEMAND ARE GREAT FOR THOSE WHO CANNOT LEAVE THE HOUSE AND CANT RENT MOVIES OR GAMES ANY OTHER WAY.  IF YOU CAN PLEASE GET THOSE KIDS OUT OF THE HOUSE AND RENT SOME MOVIES.  OR JUST GET THAT INNER CHILD OUT OF YOURSELF AND TAKE IT TO THE VIDEO STORE.  ITS GOOD FOR EVERYONE.

PLEASE SUPPORT YOUR LOCAL FAMILY OWNED BUSINESSES BEFORE THEY DISSAPPEAR.  THEY NEED YOUR SUPPORT AND LOYALTY.  EXPECIALLY THE VIDEO STORES BECAUSE THEY ARE GOING FAST.  WE ARE GOING TO LOOSE VIDEO STORES IF WE DONT STOP USING THESE LAZY EXPENSIVE SERVICES THAT DO NOT HELP OUR LOCAL ECONOMY OR CREATE MORE JOBS.  WE WILL NOT MAKE IT WITHOUT YOUR SUPPORT.

THANK YOU FOR STOPPING BY.  WE WOULD LIKE TO PROMISE ALL OF OUR E-BAY CUSTOMERS THAT THEY WILL RECIEVE THE SAME KIND OF PROFESSIONAL SERVICE THEY WOULD RECIEVE IN PERSON AT OUR VIDEO STORE.  WE ALSO PROMISE THAT WE WILL SPEND EVERY DOLLAR POSSIABLE TO KEEP OUR DOORS OPEN AND ALL MONEY THAT GOES OUT WILL BE SPENT AT AS MANY SMALL FAMILY OWNED LOCAL BUSINESSES AS POSSIABLE.  THIS WAY OUR CUSTOMERS KNOW THAT THEY ARE HELPING AMERICAN ECONOMY AND DIRECTLY HELPING 5 DIFFERENT FAMILY'S PUT FOOD ON THEIR TABLES.  WE DO NOT WANT TO SEE THE DAY COME THAT WE HAVE TO SHUT OUR DOORS AND TELL OUR EMPLOYEES THAT THEY WILL HAVE TO FIND A NEW JOB AND OUR CUSTOMERS THAT THEY WILL HAVE TO FIND THEIR MOVIES OM-DEMAND OR THROUGH NET-FLIX.  JUST THINK OF ALL THE POOR PEOPLE THAT CANT AFFORD EXPENSIVE CABEL SERVICES OR WHO DONT HAVE THE CREDIT TO PUT A CREDIT CARD ON FILE TO RENT FROM NET-FLIX.  THEY WILL BE STUCK GOING TO WALL MART AND PAYING FULL PRICE TO BUY A DVD SO THAT THEY HAVE SOMETHING TO WATCH.  

SO PLEASE SUPPORT US IN OUR FIGHT AGAINST CORPORATE COMPANYS WHO ARE OUTSOURCING OUR JOB'S AND THE MINIMALIST COMPANYS THAT ARE TAKING THEM AWAY AND HURTING THE FAMILYS OF OUR ONCE GREAT COUNTRY.  THESE KIND OF COMPANYS HARDLY SOUND AMERICAN TO US FOR DOING THAT.  IT IS ABSOLUTELY DISHEARTENING TO US TO SEE THIS HAPPENING.  PLEASE HELP SUPPORT OUR CAUSE.  

THANK YOU FOR TAKING THE TIME TO STOP AND READ WHAT WE HAD TO SAY.  WE HOPE TO DO BUSINESS WITH YOU SOON AND HOPE THAT YOU HEAR OUR MESSAGE AND LOAD UP THE CAR FOR A FAMILY TRIP TO THE FAMILY VIDEO STORE WHERE THEY KNOW YOUR NAME AND TREAT YOU RIGHT.

OR YOU CAN TAKE YOUR CHANCES WITH THOSE MACHINES.  DONT COMPLAIN TO US WHEN THE BIG RED BOX CHARGES YOU FULL PRICE FOR THAT DVD THAT FELL BETWEEN THE SEATS WITHOUT CALLING YOU TO LET YOU KNOW AND YOUR BANK ACCOUNT GETS OVERDRAFTED AND YOU GET TO PAY MORE FEE'S.  OR WHEN ALL THE VIDEO STORES ARE GONE AND YOUR STUCK PAYING WHATEVER NET-FLIX AND COMCAST ON-DEMAND THINKS YOU SHOULD PAY TO RENT A MOVIE.  ALSO IF THAT HAPPENS YOU CAN SAY GOODBYE TO STORE COUPONS, PRICE MATCHING, FEE WAIVING.  YEAH GOOD LUCK TELLING THE BIG RED BOX THAT YOU DIDNT RENT THAT MOVIE AND YOUR CREDIT CARD WAS STOLEN.  THATS A ONE WAY ONE OUTCOME CONVERSATION. 

  We will always be roud to say we are still here and we are huge supporters of american owned local businesses.  we need more busiesses that work together to keep our money in our local economy. 

HERE IS A LIST OF SOME OF OUR SERVICES THAT WE OFFER

Tape/disc Copying for all formats of video.  We have the equiptment to do any type of copying and editing.

We do disc repair meaning professional re-surfacing WITH A PROFESSIONAL MACHINE THAT DOES A GREAT JOB.  Tape repair.  DVD/VCR cleaning.

We have a large adult rental and resale section in our store. 

And we also do minor computer repair/upgradeing and IN YOUR HOUSE audio/video equiptment INSTALLATIONS.  FREE over the phone technical support and advice.  BY CALLING OUR STORE AT 586-412-5775

THANK YOU AND HAVE A GREAT DAY FROM EVERYONE AT VIDEO EXPRESS.

MIKE, CHERYL, DAVID, TONY, RAQUELL, AND ROLAND

WE ALL HOPE TO DO BUSINESS WITH YOU SOON AND WELCOME ANY QUESTIONS OR REQUESTS YOU MAY HAVE.  REMEMBER CALL THE NUMBER ABOVE IF YOU NEED ANY KIND OF TECH SUPPORT OR ARE INTERESTED IN A MOVIE THAT WE MAY HAVE IN OUR COLLECTION.  YOU CAN CALL ANY TIME BETWEEN 10 A.M. AND 11 P.M. EST TO GET HELP.  THANKS AGAIN!

We do what we call holding hands.  We offer a service to any of our customers where we can advise you on home theater equiptment and help you decide what to buy and from where.  We hunt down sellers and specific items.  We can even help you decide what color to go with.  We think theres nothing better than being able to talk to someone for a few bucks to hear all the up's and down's to what you are thinking of doing whith your home theater. 

WE TREAT EVERY CUSTOMER AS IF THEY WERE OUR BEST CUSTOMER.  THIS IS THE MAIN REASON WE STAY IN BUSINESS.  95% OF OUR REPEAT CUSTOMERS ARE KNOWN BY FIRST NAME AND DONT EVEN HAVE TO GIVE US THEIR ACCOUNT NUMBER.  ALL OUR CUSTOMERS CAN FEEL COMFORTABLE KNOWING THAT IF YOU TALK TO ANYONE WHO REPRESENTS VIDEO EXPRESS.  THEY ARE TALKING TO AN OWNER.  WE ARE TOTALY FAMILY OWNED AND OPERATED.  WE DO KEEP UP TO 2 PART TIME EMPLOYEES AT ANY ANY TIME AS WELL.  WE LIKE TO HIRE LOCAL COLLEGE STUDENTS EVERY SO OFTEN TO HELP A COUPLE LOCAL KIDS PAY FOR COLLEGE AND GET SOME SALES/BUSINESS EXPERIENCE. 

WELCOME AND THANK YOU FOR ANY BUSINESS YOU MAY GIVE US.

IF YOU HAVE ANY QUESTIONS FEEL FREE TO E-MAIL US.

BEST REGARDS,  VIDEO EXPRESS INC.