Payment

• We Accept PayPal, Money Orders & Cashiers Check
• We also take Visa, Master Card, American Express or Discover through us directly by calling (718)-855-6797 or emailing us Sales@naptronics.com We will then email you a Credit Card form that will need to be fax or emailed back to us.
• Sorry NO Personal Checks or Business checks accepted
• New York residents must add 8.375% Tax
• Please send all Money Orders & Cashiers Check to Naptronics 22 Grand Ave.
  Brooklyn, NY 11205

Policies

• Payment is due no later than 7 days of auction close
• No credits or exchange will be given until the original product has been returned to us and tested for defects.
• Please do not make assumptions! If you see an error in advertisement, or have any questions about the ad or the product, please email us BEFORE bidding on the auction
• We answer emails Mon-Fri. Please allow up to 24 hours for us to respond.
• Questions call use at (718) 855-6797 or email us Sales@naptronics.com
• Warehouse Hours Monday – Friday 11:00 AM to 7:00 PM
• Winning Bidders can pick up item(s) won by emailing us for an appointment.
  No orders will be ready for a pick up without an appointment
• Naptronics offers the following Returns Policy: 7 Day Return Policy on all NEW and REFURBISHED Items. After 7 Days Customers must contact the manufacturer for Warranty Service or Support. All Samsung Products Comes with a 90 Day warranty for Refurbished item and 1 Year if Brand New. All Jwin Products Comes with 1 Year Manufacturer warranty
•  If the merchandise has manufacturer's warranty customer must contact them for warranty service or tech support including DOA.  When we confirm that your product has manufacturer's warranty we will ask you to contact the manufacturer directly.  There will be no exceptions.  If your product is defective and it does not have manufacturer's warranty, we will issue a Return Merchandise Authorization (RMA) number.  To obtain a RMA number please email Warranty@naptronics.com with Ebay item number, email address, model number of the product, description of the problem, and your contact information.  Customers must Pay shipping charges for any item returned to us for exchange or warranty service.

Shipping

• US Shipping & Handling for this item is $XX.XX Includes Tracking & Delivery Confirmation
• Canada Shipping & Handling for this item is $XX.XX Includes Tracking & Delivery Confirmation
• International Shipping & Handling for this item is $XX.XX Includes Tracking
• Winning items will be sent by UPS or USPS
• Most items will be mailed out within 48 hours of confirmation of Payment.
• Shipping and handling costs are Non Refundable
• $X.XX fee will be applied to local pick-up’s

Contact Information
Mailing Address/ Pick Up Address
(Moishe's Storage)
22 Grand Ave.
Brooklyn, NY 11205
Winning Bidders can pick up item(s) won by emailing us for an appointment.
No orders will be ready for a pick up without an appointment
Email Address: sales@naptronics.com
Email Address: warranty@naptronics.com
Phone #: (718)-855-6797
Fax # (718) 228-4069

Warranty Info
Manufacture’s Warranty
Customer must contact manufacture for warranty service and tech support including DOA. No returnes are allowed for items with Manufacture’s Warranty
Naptronics Warranty
This product has a 90 days part and labor warranty from Naptronics. To obtain warranty service please email Warranty@naptronics.com with auction number, Phone number, model number and description of the problem
AS-IS
Product condition varies. Please check auction description for condition and contents. There is no warranty with AS-IS Products

About Me
Thanks for your interest in Naptronics. In business since 2000, our mission is to provide the best prices on Samsung and Jwin Products.
We are able to offer incredible savings on some products that are available factory serviced. Factory serviced items have been returned to the manufacturer for a variety of reasons including: returns to the retail store of purchase unused, items with a cosmetic blemish, demonstration units and items with slight defects. In addition, new items that are overstocks are labeled factory serviced. In all instances, the product is shipped to the factory, inspected, restored to original factory specifications if required, tested and repackaged. These products cannot be sold as new, so they are considered “factory serviced”. Because of the rigorous inspection and testing process, the defect rate of factory serviced products is actually much lower than that on items sold new.
We have instant online credibility. It lets you as our customers know that we are an honest, trustworthy seller that is committed to satisfaction by providing high quality products and stellar customer service. Customer satisfaction is our #1 Goal! Don’t Hesitate to contact us with any questions or concerns. We have over 5 years of eBay experience and. Due to the extreme amount of emails we receive, please be patient for your response as it may take up to 1 business day