Contact Us!
We want to assist you! If you have any questions, comments or problems regarding any of our products or policies, please email us at sales@metalshopmusic.com. If you have any questions regarding shipping and tracking of your order, please email us at becky@metalshopmusic.com. If you have any technical questions, please email us at bud@metalshopmusic.com. Our email correspondence is very prompt. If you need to speak with a human, dial 727-326-3775 or 727-934-8833. Our knowledgable sales and tech support staff will be happy to help!
About Metal Shop Music
Metal Shop Music is located in Tarpon Springs, Florida which is Northwest of Tampa. We are a Fender Master Dealer, Gibson Super Dealer and Marshall Classic dealer as well as authorized dealers of Lace, ESP, Schecter, Ibanez, Vox, Korg, Digitech, Seymour Duncan, EMG and many more.
We are a family owned and operated business comprised of experienced and talented working musicians. We have been a part of the Ecommerce community for the past 10 years and in the music business for nearly 20 years. We take great pride in the quality of our product offerings as well as our superior customer service and support. Our customers are the most valuable assets we have and we will work hard to earn your business. Thank you for shopping with Metal Shop Music.
Metal Shop Music's Web Sales Policies
We offer both standard credit card processing for Visa, MasterCard, AmEX, and Discover as well as Paypal, but we will accept check or money order. We will only complete and ship Paypal and credit card paid transactions that are accompanied by confirmed addresses. Items paid by check or money order will be held until bank clears payment. Certain money order types are also held by various banks until payment is posted. Returns will be accepted within 7 days of receipt and refunds will be issued minus any shipping charges. Insurance is optional on all items, however, when insurance is declined, the seller is not reponsible for loss or damage.
Metal Shop Music's eBay Policies
Winning bidders will be notified by email and will be responsible to make contact and payment within 3 business days. Paypal is the preferred method of payment for our auctions, but we will accept check or money order. We will only complete and ship Paypal transactions that are accompanied by confirmed addresses. Items paid by check or money order will be held until bank clears payment. Certain money order types are also held by various banks until payment is posted. Returns will be accepted within 7 days of receipt and refunds will be issued minus any shipping charges. Insurance is optional on all items, however, when insurance is declined, the seller is not reponsible for loss or damage.
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