About Us

North Star Marine Supplies was started in 2003. We are a family run company that operates out of Vancouver, B.C. However, we ship all of our products from our warehouse in Washington State, USA. Just like you, we're passionate boaters! Our website is www.northstar-marinesupplies.com

We offer our products exclusively through the internet and thus eliminate most overhead costs. We pass these savings on to you resulting in prices that are up to 75% less than our competition.

We include detailed descriptions and photos on all of our products so you know exactly what you are getting when you buy from us. If you need more information on a product, please ask us! We'll respond to most emails within 24 hours.

For detailed articles on anchoring, including what anchor to select and how to properly anchor, please visit our Anchoring Information Database at http://northstaranchors.com/anchoringinfo/index.shtml

Payment

We currently accept credit card payments through PayPal along with Cashier's checks/money orders.

Shipping

All of our shipments are packaged by a professiaonl shipping team. Orders are normally sent out the next business day. Almost always, you will find that you receive your item sooner than expected.

All of our items, unless otherwise noted, are shipped from Blaine, WA. We normally welcome local pickups, but please email us prior to bidding to make arrangements.

Customer Service

We pride ourselves on our customer service. Not only do we possess an impressive 99.9% feedback rating, but the enthusiasm expressed by many of our customers is matched by few other sellers on eBay. Comments such as "Wow! Fastest shipping time ever!!!" and "Seller went above and beyond the call of eBay" are just some of the comments you will see regularly throughout our feedback.

We make it our goal to respond to all emails within 24 hours (and normally, much shorter than this).