SHIPPING: Northwest Bridal ships all around the world. Your item will ship out within 3-5 business days of receiving cleared payment and your bead/wire/post choices(if applicable). Very large orders of bouquet jewel stems will be shipped out within 4 business days.
Estimated delivery times: FIRST CLASS MAIL- 3-7 days (international can take several weeks), PRIORITY MAIL- 2-3 days (international 5-9 days), EXPRESS MAIL- overnight-2 days (international 2-5 days)
Please allow ample time for your product to get to you, especially around a holiday.
PAYMENT: I accept Paypal for US and International orders and Propay and Cashiers checks for US transactions.
Paypal payment is required within 7 days of the end of the auction or BIN purchase.
RETURNS: 100% Satisfaction Guaranteed! If you are not 100% satisfied with your purchase, please contact us right away. Northwest Bridal offers both returns and exchanges on our items if you contact us within 7 days of getting your item(s) and they are returned in the original condition with all original packaging. Custom orders may not be eligible for return and shipping charges are non-refundable. There will be a 15% restocking fee deducted from all returns.
CONTACT US: To contact Northwest Bridal, please use the ask seller a question link available on all of our product pages. We answer ALL questions, so if you have not heard back from us within 1 business day, that means either we didn't get your question or our answer is caught in your junk/spam folder. If this happens, please re-send your question or check your eBay messages inbox directly from your My eBay page, not your email address. |
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