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PLEASE CLICK HERE
TO VISIT OUR WEBSITE
Who and what is Part Monster?
Part Monster is the coolest place on the planet to buy parts for your
street bike, dirt bike, atv, watercraft, and snowmobile. We offer low
prices and fast shipping. We support the sport.
When can I expect the tracking
number for my product?
This place is crazy busy so give us about 48 to 72 hours to ship
your product. Yeah we might not be lightning fast but gosh darn it we
saved you a ton of money.
What is the estimated delivery and process time for
orders?
We are currently estimating a 5 to 10 business day delivery time.
Business days are Monday thru Friday. Weekends and major holidays do not
count.
What are your hours?
10am to 6pm Eastern Time
Can I contact you by phone?
301-880-3377
Do you have a website?
Yes we sure do. Click here.
What is your preferred method of
shipping?
UPS Ground.
A note to international
customers.
Some countries like Netherlands, Italy, Germany, Australia, and
sometimes the United Kingdom take forever for items to clear customs. I
mean weeks upon weeks. They also loose merchandise and claim that they
have never seen it. We ship US Postal because it saves you money but you
must know that the tracking methods are terrible. It can take from 5 to as
many as 60 days for you to get your product. Please if you choose to ship
your product US Postal you must understand that their is risk your parts
will take longer than expected. Do not open a case with Paypal or leave
negative feedback because you do not have a part yet. It is not our fault.
99% of the time most delays are in your countries customs department or
mailing service. If you're the nervous type do not even bother to purchase
from us. I do not want you emailing me 10 times a day wondering where your
part is, opening Paypal cases against us, withholding funds, recalling
funds, and generally accusing us of being dishonest. We ship all products
within 72 hours from your time of order. This is a non-negotiable for us.
We have this commitment for all of our customers. Remember we can provide
proof of shipping for every part we touch and we are happy to provide this
information to everyone and anyone who requests it.
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