Once your payment has cleared, we aim to ship your items within two working days by 1st class post.
You will receive an email notification from us as soon as your order has been dispatched.
We ship worldwide and the shipping costs depends on the destinations. The costs are indicated on our listings.
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. This right applies to all goods purchased on this shop except for pierced products, these are excluded because of current Health & Hygiene Regulations.
Unwanted items must be returned in their original condition and packaging and with all tags intact.
PebbleStar is committed to providing customers with quality products. However, in the event that products are found to be faulty, please refer to our Returns Policy outlined below.
Please understand that it is our commitment to you, to ensure products received are of the highest possible standard.
If the items you have ordered are unsuitable, you must inform us within 7 days of receipt of the goods by sending an email detailing the item/s you wish to return. You will then receive an email informing you of your Returns Number, which you must write on the original delivery note received with your goods and return to the return address provided, within 7 days of receiving your Returns Number.
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